O'Reilly Auto Parts NC 28754

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Lorie McClain

My husband asked me to post this on his behalf. He showed up about 15 min before closing on a Saturday with a broken hydraulic hose. He was not optimistic that they would have what he needed. Not only did they have exactly what he needed, Mickey quickly and kindly took care of his issue. The service was truly outstanding and not something often seen these days. It needs to be recognized!

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Donna

I want to give a much appreciated “shout out” to JORDON. My car fob battery died and I desperately called O’Reilly’s for help as I was no where near a store that sells these batteries. Jordon graciously paid for a battery for me, delivered it and even put the battery into my fob. I can’t express enough, a huge thank you Jordon!!!!

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Joey Percoco

This store has a great crew. Mickey is an amazing manager. I had to change the heating element in my water heater. The tool they sell at the store sucks and I needed a large 1 1/2 inch bit to do the job. I don’t know a ton about wrenches and sockets, but over the phone, Mickey was able to identify exactly what I needed. He said he’d worked on water heaters before and that these things can be tricky. He also gave me some more tips in case I couldn’t get it off. He didn’t have to go out of his way to help me with that but he did. I got the job done and the headache removed! Thanks so much to Mickey and all the guys in the store for all the great help.