Lighthouse Automotive North NC 27954

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Edwin Penick

They were not transparent about their mistake of not ordering the parts. The idea that I had an early morning appointment(4th) and not to receive a answer on the problem until late in the day is unfortunate. That meant the car would not be ready that day(replace 2 radiator hoses about a 40min job) Then not to order the hoses and if I had not called to ask..... I told them to give me my car back. So they charged me $175.00 for about 20 mins of looking and 2 pictures that did not even show the so called problem! No apology but they were very dismissive of me, I guess that for not being a local even thought I have been down here for 65 years! I have been monitoring the so called problem and it doesn't even seem to be that bad. So the question is did the work need to be done or maybe a just a new hose clamp! Hmmm will not be visiting them again. and will paste this on Google maps for the next person who might be in trouble!

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TF Farrow

Haven't been here for years..I am so glad I came back, as well I will return.. not only did they get me in for my sons late inspection, but they were, great, patient, customer skills with Mrs. Christina was awesome.. the auto tech was fantastic.. I would and will return back for my next car issue, oil change, inspection ect.. I again say " thank you " .. you went above 5 stars to 5×5 stars...price affordable, cate and experience top notch, customer skills above and beyond..give them a chance, you will not regret them. Thank you all, from appointments to car care, it was above and beyond my expectations.

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Shirley Yount

Lighthouse went out of their way to help us. The transmission went out in our Suburban while on vacation. Everyone was booked for weeks. I know they were too, but Dave said they would look at it the next day. Crystal is amazing letting me know what was happening every step of the way. Thank you guys so much. From the bottom of our hearts we appreciate this business.