AutoZone Auto Parts NC 27856

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Gibson Cole

My wife and I just spent $1300 getting our engine repaired with a baby due any day now and our check engine light came back on the following night to getting the repairs done. We went to the auto zone in spring hope, who claimed he was by himself and couldn’t leave the store. We rushed to this auto zone in Nashville and got there 4 minutes before they closed. The door was locked but they came right to the door and unlocked it for me and happily checked our engine for codes. She was extremely kind, professional and wanted to help, even with just a few minutes left to close. My wife and I both appreciate her willingness to take us in at the last minute, and her excellent customer service is noticeable and commended.

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Alex Wojtylko Pedraza

I had to come and give a great review, especially after dealing with a young man named Austin who is employed by yall. Hands down one of the best customer service experiences I’ve had here, ever. He was not only polite and very sweet to my extremely talkative 10 year old (lol) but he also offered to change my wiper blades and top off the fluid for me, he even shown me how to change them myself if I want to try next time. This was probably just another work interaction for him but I’ll definitely remember my interaction with him. I also wanted to add this car stuff is a new world for me as I became a widow over the summer of 2024. So, a lot of the things my husband automatically took care of and I didn’t have to think about- I now have to either 1.learn how myself 2. Pay someone to do it if I can’t. I knew I could purchase the blades and yall could install them, but I didn’t even have to ask, it was an automatic offer and while that may not be that big of a deal for some people, it was a big thing for me as I don’t like to ask for help and even though I’ve had to learn how to over this past year- it’s something I still dislike to do. So, having someone offer a hand and with a smile on their face, it was nice and to entertain my talkative 10 year old on top of that, you deserve a raise in my book Austin!

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Annabella Covin

I had the absolute pleasure of working with Maritssa, and I can’t say enough good things about her! From start to finish, she went above and beyond to make sure I had an excellent experience. She was professional, attentive, and incredibly knowledgeable, always taking the time to answer my questions with patience and care. What stood out most was her genuine kindness and dedication she truly cares about the customers and it shows in everything she does. Thanks to Maritssa, I left feeling completely satisfied and valued. She is an absolute gem, and I highly recommend her to anyone looking for top-notch service!