Johnny's Automotive & Diesel Repair and Platinum Towing NC 27892

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Angie

Husband and I had a very negative experience with Johnny's Automotive. We had just purchased a vehicle that had trouble starting and brakes that needed to be replaced. We also needed an inspection done as well. We called him up and explained clearly what we needed and we mentioned there was new brake parts in the car he could install which he agreed to everything. We didn't hear back for weeks and we contacted him many times. We had our car in his shop for almost 2 months! When we would ask how much everything would be he kept saying "I don't know" or "I think it's this much." He finally answered and said he needed our car out of there after not getting an answer from him for weeks. He said he finished all the work and it would cost $375. We sent him the money instantly and when we got the car towed back the car was dead and the brake parts were still in the box never installed! We also asked for the inspection paperwork and receipt of the work done which he declined and never sent to us. He said he isn't legally able to do inspections but maybe he could get his girlfriend to do it? He even asked us to send him $13.75 for the inspection and he never did it and he refused to send our money back. He never provided any paperwork or receipt of the work he did. My husband and I feel we got taken advantage of. It's sad to see people taking money from others especially in this economy. Unfortunately we paid for services that were never done. Our car is currently sitting dead in our driveway. We kept getting the run around with him and eventually he just stopped answering our calls. Very unprofessional service even borderline immoral. I hope no one has to go through the trouble we did. I will not be working with this mechanic again or this company. I hope he can do better in the future.

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Nicolus Davenport

Had a great experience here, brought my truck in, dropped it off that day was expecting to be charged allot for the work to fix it. Instead of just taking the more expensive route they fixed my truck and did it for half the price I expected. Truck runs and drives great now. I'll be going to them from now on. If your local...well even if you aren't if you want transparent, fast, and trustworthy service. I recommend these folks hands down. Thank you guys for getting my truck back on the road!

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Pedro Barber

Johnny and his great team had me in and out of there in 15 minutes prompt and courteous. My new headlamps look great. Thanks guys.