O'Reilly Auto Parts NC 28466

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Dustin West

They honestly don’t deserve a 1 star but that’s the lowest I can give, the only person in there that actually gave two cents helping us was Tyler, the assistant manager Meagan was rude both times we went in there, she ignored us in line, she was helping someone and Tyler was on the phone so we were waiting in line well Tyler was still on the phone when she got done with her person and then someone came in after us and said he was Commercial and she immediately helped him even though we were in line waiting for about 10 minutes, no not kidding, thankfully Tyler finished up on the phone and he immediately jumped to helping us and was polite and kind and gave great customer service, there was one other person who was rude but cannot remember his name now. Tyler kept apologizing and such and we had to reassure him that we weren’t mad at him he was fine but it’s been an awful day and we just needed the right belt, we already went in three times before speaking with Tyler. Needless to say this isn’t the first time we’ve had this bad of an experience there and we doubt we’ll be going back. We’d rather go to a competitor than to them again.

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Jared Jones

Go to Burgaw or anywhere else faster and friendlier service.

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Sharon Ventura

Had a great experience with Jarol! He was super friendly and helpful. He's very charismatic and every time I've gone he always answers all my questions and concerns!