Copart - Philadelphia East PA 18914

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Sevak Tsaturyan

Copart in general is one of the most unethical companies I have ever dealt with- and this lot is the epitome of that. Purchased a vehicle here - said it ran, but it doesn’t, has the entire ECM shot and electrical harness torn apart, yet the vehicle showed under damage “minor damage”. To add to it, title was sent signed over to someone else’s name and now cannot be registered in my name in my state. I called and written them and they will not take any responsibility. Honestly just stay away with a 10 foot pole, pay that extra fee and go to a reputable dealer or a private person, not worth being a member of this questionable establishment.

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Afterhours Fabrication

Make sure you schedule a transporter appointment to pick up! This branch required downloading an additional transporter app to schedule the pick up. Well I arrived at 10am but was not able to schedule an appointment until 2pm, they say the "regulars" fill them up early. Finally I was loaded at 2:39, my entire day wasted waiting here since I had a 2 hour drive home. No where in the auction emails did they notify me of this change. The staff said soon it will also be nationwide. What's worse is I was not the only poor SOB that was not informed and a few other transporters were left waiting all day as well. Extremely poor communication on Coparts behalf. Luckily the staff were nice and helpful and that's the only reason I didn't give this branch 1 star.

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Louis Farber

My car was towed to another lot after an accident on Saturday. By Tuesday, my insurance company had picked up the vehicle and towed to this lot, which was declared totaled. When I went to retrieve my belongings, several items were missing—including a portable air pump, charging cords for a jumper box, and unopened Amazon packages that were inside the car. It’s standard procedure to inventory the contents of a vehicle once it arrives at a tow lot. However, the insurance company’s lot had no record of any of these items, which raises serious concerns. Either the tow lot or the insurance company’s lot mishandled the inventory someone took the items. Unfortunately, I have too many other things going on to pursue this further because they this lot stated they cannot do anything and I need to make an insurance claim and the money isn't worth the headache, but I wanted to share this as a warning: never let your car leave with anything valuable inside. Once it’s out of your hands, those items may be gone for good.