Copart - North Charleston SC 29448

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Ridgeline Automotive

No appointments available on a vehicle for nearly 10 days, paying storage on a vehicle I literally cannot move is illegal and called extortion. Then I'm told a self load vehicle doesn't require appointment for pickup (which is not disclosed anywhere) so a driver shows up and is turned away because there are no appointments. On hold for nearly an hour to reach the branch and still nothing.

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Olivia Tucker

I am writing to express my extreme dissatisfaction with the service I have received following the total loss of my vehicle. A significant number of my personal belongings, which were entrusted to your care, have not been returned to me. Upon receipt of the first shipment, I discovered that my son's car seat, a pole for my daughter's bicycle, my jumper box, and my tire pump were all missing. After numerous attempts to contact your team, a second shipment was sent, which included the bicycle pole and my son's umbrella. Subsequently, a third shipment arrived with my son's car seat. Despite repeated follow-up calls, I was unable to obtain a resolution regarding the remaining missing items. It was only after I indicated my intention to file a police report that I received a response, at which point I was informed that the jumper box and tire pump could not be located. I can confirm that these items were present in my vehicle prior to the accident. The circumstances strongly suggest that these items were stolen. The entire process has been characterized by a lack of communication and a persistent failure to address my concerns effectively.

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Archie Adams

The appointment time sucks.i got here at 9:45 a.m to pick up 1 car. My app was at 11:30 it's now 2:00 and still haven't got loaded yet.why book appointments they never be on time with them.this happen everytime I come here