AutoZone Auto Parts SC 29671

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Lisa Moore

1/27/26 I went into store around 4pm. Nobody was at the counter and the lady that works there was getting out of a car when I pulled up. I went looking for the stuff I went in there for because I never saw anyone when I walked in. 1st this guy areas in the very corner I go to like he was busy doing something. I greeted him and asked for help since he was now basically standing right next to me. Go to counter to pay and I greet the lady. She doesn't speak and just starts ringing up my stuff while eating a candy bar. I pay and get to my car and remember I forgot the funnel. I go back in and ask the same lady where to find the long funnels. This lady literally huffs, walks from behind the counter and says nothing just starts walking off. I follow her, she goes back to where the funnels are and still says nothing but motioned to where they are. I grab one and go back to the counter to pay. This woman's nasty attitude continues. Kindness cost nothing and if customer service isn't your thing, please find something else to do. Not so great experience.

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E R

The young man who works there has a lot to learn about customer service. He did not communicate with me when he was having trouble finding The wipers I wanted. He did not tell me that the ones he came up with her were expensive than the ones I chose. I then had to ask him to install the wipers for me and he took his time about doing it. I was the only customer in the store, so I don’t understand what the problem was.

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Trinity Allen

I recently had to return something that I had for well over three months, I know sometimes companies can't do refunds over 30 days or it would be a merchandise credit which I was fine for, but I really wanted to see what they could do. They were some rotors that have never been used. The gentleman at the counter, I believe he said his name was Connor was very adamant about helping us, he had a great positive attitude. He even called his boss to make sure I would be getting my money back as this was an online order and he was not as familiar with them. I would also like to shout at the boss for answering the phone. I really appreciate that that showed great customer service and that both of them really did care it wasn't much but 100 something dollars But they were even able to get it back to me in cash since I did not have my original card. I don't know if this is policy or if they made an exception but either way I really want to thank them and whoever's been training them. Thank you guys so much! I will be purchasing almost anything car related from this company !