Christian Brothers Automotive Tega Cay SC 29708

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Madi Johnson

Not all of my experiences with Christian Brothers have been bad but the most recent one ensured me and my husband will never be taking our cars back. After spending hundreds in diagnostic fees (they charge $160 anytime they need to diagnose anything new on your car, and will charge you multiple times for the same visit), they replaced the electric module in my Prius which resolved the issues I was having with the passenger airbag remaining off even if someone was sitting in the seat. They also replaced 2 of my tire pressure sensors and some other minor maintenance, so the bill was quite high but everything seemed to be fine. However, right after we drove the car home, the engine misfired. We took it back and ultimately had to pay another $160 for them to try and find the problem. I understand things can happen out of their control and they need to be compensated for their time but I was disappointed in being forced to pay so much in diagnostic fees after we had already paid multiple for the first visit. Unfortunately auto shops are incentivized to create more problems and I just do not trust that there was no foul play at this one when my engine misfired the day after getting my car back.

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Aimee Dunn

We wanted to warn everybody about Christian brothers auto next to Aldi. They installed a water pump in our daughter’s car in February of this year, a bolt broke and it sucked into the motor and completely ruined the motor. They have a warranty provided on the receipt. We paid $700 for the water pump alone. We had it towed to them on 7/31 and they told us that it was under warranty. Now that they have done the work they are claiming that it is not under warranty and want approximately $4k for a new motor (the car isn’t even worth that). If they had said it wasn’t under warranty we never would have had the work done. They said if we don’t pay in 2 weeks he will put a lien on the car. DO NOT take your vehicle there or do business with them, they never tried to work with us, just tried to weasel out of the warranty.

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Shane Dula

I am updating my review after having spoken with the manager and worked with him to go over my concerns. I believe that the credit that was given to my account and the service that was provided with my new visit proved that "stuff" happens and any time a business is willing to work with you about your concerns deserves another chance and that is what we did and I am now a customer again. I am going to wait for a few more hopefully good visits like today to go to 5 stars. Thanks for working with me and understanding my concerns/ situation. After carefully considering I decided to leave a fair review. I have went here several times over the past year and spent several thousands of dollars having mostly maintenance items done on my two Subarus here. This past experience was not a good one. I took my wife's 2018 legacy in to have oil change and spark plugs change. Total price was little more that 1000 dollars. I received call as usual that it was ready. When I got there to pick it up i get in the car that they have there running waiting on me. All good until i look and the oil light is on!!!! I go in they come out the mechanic that was assigned to car brings oil over and starts putting oil in. So they take it back in to supposedly make sure everything is ok. This is a simple oil change so I start to worry about the rest of the work they did. They assure me everything is all good. Next day..a loud banging sound coming from one of the wheel wells...take it back again..they are vague on issue and "fix" whatever they left loose when working on car the day before. So now I am really concerned cause we were heading out for vacation the next day. They assure me everything is good and basically shrug shoulders and offer nothing for having spent 1000 dollars and having to basically bring car back twice in 2 days. Next day leaving for vacation and the tire light comes on. I Check tire pressure all is good but light stays on. We have to leave cause of vacation. Tire light stays on throughout the vacation but pressure is fine. Get back and find out the TPMS sensors need replaced. 350 dollars I am convinced that the banging of whatever they didn't secure that that day broke the tpms monitor but I didn't feel like trying to convince them of that. It would have to be a very big coincidence that after that banging and them supposedly fixing it that the TPMS monitor breaks too. Anyways I assumed they would just shrug their shoulders and say it wasn't them. I don't see me spending anymore of my money here as I believe the work that was done that day was very sloppy i mean oil change and having me come and see the oil light on. That is an indication of very rushed and sloppy work.