Butler's Wrecker Service & Auto, LLC TN 37886

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N Muczynski

In a time of pure anxiety in a single vehicle accident, where my V8 truck had to be pulled from a pond, Emergency services got Butler's Wrecker to the scene immediately. Corey showed up, fresh from jumping out of bed and bright an insightful calmness to the scene once he arrived. Emergency services had already helped me to dry ground but my poor truck was front in... stuck! After assessment of the situation, he got my truck pulled out, gave us multiple suggestions on the next steps and let my fiance and I follow him to their location to retrieve carseats, customer packages, etc. Once I realized with insurance that we would need to have them move it to a collision center, both Corey and Jerry were very helpful both on letting me return to gather all the other objects in the truck in case it becomes totaled out, and to set up the transfer. They were prompt, courteous, calm for the type of situation I just dealt with, and very informative. Definitely a great experience during a time of crisis!

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Jessi Simpson

These people run this part of our county and charge outrageous,gouging prices. They towed my sons wrecked car exactly 3.4 miles from the wreck site to their garage and charged $425 for a simple,uncomplicated tow! We were never informed there was a difference in a tow verses the made up term," a wrecked tow." Which I was rudely informed was a flat fee different from other tows. When I ask to see proof of a reciet,policy,or invoice I was told they would not give me such proof with out paying the whole bill up front,I knew we'd been scammed. They wrote us a post it note reciet!! Very professional. The man was rude,combative,unhelpful,and generally condescending. I called them this morning to price the exact tow,was never informed of this "wrecked fee", and told it would be $84 dollars charged twice from said location. The man proceeded to call me a liar,though several people heard him on speaker phone,and told they'd never say that. Now they offer my son a "deal". We can pay $200 and sign the title over for the rest. We are actually paying to be ripped off! Never recommend. Call Bradleys or anyone else yall. These people are not only rude,they are thieves. My son drove his car onto the flat bed. No ditch to be pulled out of,nothing. Now they will come back with their ridiculous claims of serving a community,helpful services,and rude employees seem to be the customer's fault. If you value your property and loved ones stay clear of the swindling.

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Nicholas Free

Still after a year of my Incident. Them lieing to my insurance and I. I literally have no skin in the game. I got my money back from insurance and it didnt put me in a bind besides them keeping my wreaked car for a extra day i had a rental anyways. But the simple fact that they lied to both of us and tried to turn it back on us... horrible people. I despise people like them. I will Forever hate this business just for lieing.