Thompson Metal Services Inc. TN 37660

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Jeremiah Hill

I used to be a regular at Thompson metal for over a decade but continued having trouble out of the Hispanic man that operates the machine where you back in to dump the metal. I not only would bring my metal there exclusively I also was a regular at coming to buy scrap for projects. While there scouting the yard to see if there was anything worth while to pick up like a push mower to fix and resale or a carberator off a junk engine I would be harassed by the machine operator claiming he was holding certain items for himself or others which wasn't always true, I cought him in a lie saying he was holding an item for someone. Turned out I knew the person he's claimed he was holding it for so I contacted them and they hadn't been there recently and had no idea about the operator saposedly holding the item for him. Mind you I wasn't even interested in buying said item I simply just wanted to look at it because I had never seen one before. This type of situation happened several times. I was told to stand inside or on the steps leading into the building while operating the machine, I had no problem with that but he allowed his buddy's to break the rules right in front of me but would throw a fit if i did what his buddies did. I recorded one day when this was going on if anyone has anything to say otherwise. I have all together quit going there because of that one individual and I wish I could remember his name but other than that one guy I got along with everyone else and never had any real issues, in fact sometimes I would go to scout for stuff to buy and not find anything substantial just some wiring or small little something that was just a pound or two they would give it to me. I know of several others that do the same as me and go there to buy items or metal stock and have the same problems with that Hispanic machine operator. I personally feel that guy should have been fired long ago because I know for a fact he has costed Thompson metal money because of his behavior. But in the big scheme of things they don't give a shit about the Little guys because as long as they have daddy Eastman and other large facilities bringing 18 wheeler loads of metal in daily they arent worried about anyone else. So if you ever go and they have closed early or whatever it's likely because they know the big trucks have stopped rolling in for the day.

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Benjamin Wilson

The people who work there are nice enough. However, there is very little direction if you’ve never been there before there’s no way you know where to go and what to do but my biggest complaint is them closing early the website says 3:30 if I were to show up at 3:20 I can understand being turned away, but when I show up at 3:05 and they’ve already shut the blinds and put the close sign up that’s unacceptable. When you fill a truck full of metal, you can’t carry it around all day because someone doesn’t like staying all the way to closing time. I see other complaints and reviews mentioning the same problem. The other time I came here It took me eight minutes to unload my truck. It’s very unprofessional and caused a major inconvenience.

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Mike Fredrickson

It would be nice if you could change your hours online. Went today got there at 3:07pm and were turned away by a rude employee who told us they now close at 3pm! No signage anywhere stating the change in hours.