Gerber Collision & Glass TN 37043

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Tee_diddly

My car has not looked this good ever. looks better than when I bought it I highly recommend. Paint match exceptionally well especially it being a Honda pearl white. Added my own photos so you can see how good they are. Was really worried it would be totaled and I’m about to take on a mortgage for the first time so a car payment isn’t really an option. I didn’t have to talk to insurance at all they handled every bit of that. Bonnie was super helpful in walking me through the whole process grant and Kevin were also super helpful. Again would highly recommend.

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Brandon Kibbler

I’ve brought both my Ram and my Toyota Supra Mk5 here for repairs, and I can’t say enough good things about this collision center. From start to finish, the team was incredibly welcoming, professional, and genuinely helpful every step of the way. They kept me updated throughout the process, made sure I understood what was being done, and treated my vehicles like their own. Both cars came back looking absolutely flawless — the paint match, body lines, and overall finish were spot-on. You’d never know either vehicle had ever been damaged. It’s rare to find a shop that combines top-tier craftsmanship with amazing customer service, but these guys nailed it. I wouldn’t trust anyone else with my vehicles after this experience. Highly recommend — 10/10 across the board

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Tina Wang

I spoke with a men by the phone since the insurance doesn’t cover OEM parts. I’m willing to pay for the difference.he confirmed that the cost would be $150 plus taxes and will let the woman at the front desk know.I agreed to pay for it. When I went to drop off my car, I signed a consent form . After signed, I want to confirm that I would be getting OEM parts. She said she didn’t know and wasn’t responsible for that part, so I immediately took back the consent form . She then turned around and told the men that I didn’t want to repair my car anymore. I explained the phone conversation I had earlier to them, and she gave me a very angry look. I believed she isn’t responsible for the labor part, but I absolutely believe she could have found out the answer. Throughout the entire car repair process, she was condescending, very disrespectful, and showed no patience at all. I also had been assured that the bumper would match the original one, but it ended up the replacement part is not the same as the original. The only similarity is that they are both genuine manufacturer parts. I have nothing left to say. I just want to get out this place immediately. I can’t extend my recommendation for this establishment to anyone!!! I can’t extend my recommendation for this establishment to anyone!!! I can’t extend my recommendation for this establishment to anyone!!! Update: My car is a 2020 Jeep wrangler.As shown in the picture I sent, the bumper color is gray, matching the front bumper. The replacement bumper they installed is black—different in color, size, and quality 。 Someone rear -ended my car. The insurance company gave me many choices, and I chose them specifically because of their high ratings. Now, I deeply regret it.