Integrity Diesel Performance TN 37040

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Eddie Kalukiewicz (eddyk0830)

I would like to share my experience with integrity diesel because it was definitely a bad experience. I dropped my 2016 ram 2500 Cummins off with a P0750 code that indicates something is wrong with the solenoid pack inside of the transmission. The P0750 code is only indicative of an electrical failure. After 3 days of it sitting in the parking lot, they were finally able to pull it in for a diagnosis. Over the phone I explained some more in-depth troubleshooting steps that included a wire swap on the harness (I did not have the dealer tool to be able to do this myself) to rule out if it was the shift solenoid or the PCM. The next call I received from integrity was them saying the whole transmission needed to be replaced and they did not bring up the solenoid issue until I had to ask if they did an ohm test on the solenoid pack. Over the phone I was told that the transmission pan was full of metal, and the fluid was burnt, the fluid was due to be changed, it was dirty but not burnt. I requested photos of the transmission pan and once I received them, it didn't have excess metal or clutch residue in the pan. I was then quoted a handful of 68rfe's that started at $9000 ranging to $15,000. Well over the normal market price for a rebuild or a swap. Once I received my truck back, I pulled the CVI readings for each gear and they were all indicative of a healthy transmission, so I brought it to a different shop that properly diagnosed the issue and replaced the solenoid pack, and the transmission has run great since. I would not recommend bringing your truck to integrity for any short of diagnosis with a dodge transmission, they will attempt to quote you a new transmission as a money grab. Attached are the photos the tech took of my transmission pan with "metal all over it" and the readings of my CVI.

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john goca

Called to get a front main seal done on my truck. They over priced the job claiming it took 8.5 hrs. They said they use alldata which so does my dad's shop. The job calls for 3.8hrs. I asked them why such an high difference and they said they would call me back. Now they won't answer my phone calls. It's a shame. I took my 6.0 there a few years ago and I don't think they did me wrong them. What a shame. Not so integrity diesel.

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Bryan Brown

I wanted to share my recent experience with a Integrity Diesel Performance in Cumberland City, TN. I ran into some issues with my truck while working, and they were quick to run diagnostics and provide an estimate within an hour. I approved the work, and they had my truck ready the next day. Their service made me feel like a long-time customer, and I highly recommend them for any diesel mechanic needs, whether it's a routine maintenance or an emergency situation. Thank you !