Auto Collision Experts, LLC TN 37763

L

LeRoy Oldham

I DO NOT recommend the SERVICE side what so ever. This place had takin in my car for body work and service, from an insurance claim! After the body shop was done, they had sent my car to the service side for some minor repairs and a full wheel alignment! After 4months of driving my car I started having some issues with my front end , riding/steering rough. I had taken my car to a personal friend wich is a licensed diesel mechanic that works in one of Americas biggest Diesel shops! He did a road test, got it back to his personal shop, took both front wheels off did an inspection, needless say, both front inner tires are bald, with wires hanging! Thru out this discovery the only thing this personal mechanic could find that could possibly be wrong is, the car is in need of an alignment! Further more, was supposed to be done 4months ago so what I was told anyway! I had called this place numerous times, left a few voice messages on the answering machine to the Service Manger Bo. I NEVER got any call back, and or could NEVER get ahold of anyone to resolve this issue. Seems to be I’m being AVOIDED!!But if I didn’t do my job right I would be avoiding too! Unhappy with the outcome of the service side, and TOTALLY DO NOT RECOMMEND them!!! It’s very obvious the alignment on my car wasn’t done right/properly! Very poor job, and very unprofessional!

R

Rex Buxton

We just got the 06 Mustang GT put of the ACE ship in Kingston. They handled the repair from the tree falling damage incurred imbposting before and after pictures ..being in the custim car business for 30 years, I will say they did an excellent job I am very happy with their work . Insurance wanted to total the car but only having 50 k miles on it we wanted to save as it is sentimental to the family and owned the car since new. The repair replacement of the the while roof and expert paint of the stripes and whole rear sections of the car, not to mention the water damage that was also repaired when it flooded in the rainstorm ....hats off and two thumbs up to these guys Highly recommended ?

L

Lori Woods

My vehicle was 2 weeks old and had a tree fall on it. ACE literally made my vehicle new again! They worked with my insurance and it was such an easy process. They are professional and kept me up to date on the repair processes. They are very detailed and the vehicle really did look brand new!