Brown & Son Auto Center TN 37091

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rebecca decker-schlueter

DO NOT USE! I have been here an few times. Knew he was overpriced but would work with me. He also makes up his tow fees. I have the receipts to prove all i say. Pics below. My radiator and belt crapped out on fayetteville hwy. 4 lane, belfast. He charged me $100 for the 11 mile tow. He also charged me $240 for an $85 radiator and $65 for a $35 belt( 35 was highest price). I questioned the cost of the radiator. He stated "I only use the best parts. Why i do not use parts ppl bring". I looked up the radiator by the numbers on it. Its $85 average. 2nd incident fuel pump. He charged me $125 for a 3.4 mile tow. I cant see the fuel pump but it was also probably half what was charged, I found it for anywhere from $50-$150. He charged $300. When the radiator happened. I informed Mr.Jeff Brown, that I could not pay it all at once. He stated its fine, well work something out. I informed him I get paid every 2 weeks and will pay as much as possible. I also informed him I had $ aside for a tree that really need topped, worry bout my kids. And when I got that done I would pay him the rest of it. I was waiting on another quote. I had paid $350 on radiator. Then the fuel pump went out. I went to make the 2nd payment and it wasnt ready, got the impression he was backing out of our deal. I paid him $200 more. Tried to pick up my van for work. He stated then that I could not have a 2nd bill, "boss man is all over me for the first one"? Also stated I wasn't paying as agreed? He just said "ok" to every 2 weeks what i can? He then refused to give me the van until I paid in full. So I took all the teee money amd paid him in full. See pics below for prices and radiator. Any questions, hit me up on messenger! Have a great day!!!!

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Aaron Spivey

Whoever it was did good work and fast. price not to bad for getting me in first to knock it out. only took him about hour if that. Good job on the exhaust.

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Jane Schwilliams

Shout out to my man Jeff!!! Showed up fast on Mother’s Day night to tow our truck that had been rear ended. He was so sweet, kind & polite. He took great care of us at the lot as well. He answered all our calls & questions. We appreciate him so much. If you unfortunately need a tow, call this company. They will take care of you.