Performance Truck Inc. TN 37754

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Anthony Milan

Driving our motorhome through from Florida and we had an emergency with our air ride blowing off frequently. Found this company on Google. Sunday hours for emergency service. Alan ( the owner ) answered the phone, was very accommodating.(allowed us to stay overnight in the parking lot) They squeezed us in Monday morning. Great technicians and very helpful. Got the job done and got us back on the road. We definitely recommend this business. Thank you !

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Missy & Blythe Sanders

⭐️⭐️⭐️⭐️⭐️ Top-Notch Service You Can Trust Performance Truck Outfitters has been exceptional to work with. Their team is always attentive, communication and follow-up are excellent, and the level of service is consistently top notch. When timing matters, they deliver. The owner and Jacob have gone above and beyond on multiple occasions, especially in time-crunch situations. They take ownership of the work, stand behind it, and make sure everything is done right. Because of that, we wouldn’t trust our vehicles with anyone else. With a convenient location and the ability to service customers throughout Knox County and Anderson County, Performance Truck Outfitters is truly second to none. Highly recommended for anyone looking for reliable, professional service.

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Shanu Nair

**“Absolutely terrible experience. My truck broke down on Friday, and I called them for a clutch replacement. They charged $770 for towing but then refused to even check my truck until Monday. I wasted three days waiting outside their shop. When Monday finally came, they kept delaying, only running a basic scan instead of actually inspecting the transmission. After waiting half the day for a call, they finally told me what I already knew—I needed a new clutch. They tried to overcharge me $6,500 for parts and labor, so I bought my own clutch from a dealership. Even after that, they continued to stall, telling me later that I also needed a flywheel and actuator. I had to buy those separately as well. They didn’t actually start working until Tuesday, dragging the job out despite knowing I was paying for hotels and extra expenses. They promised my truck would be ready by Wednesday noon, but even then, it took until 5 PM. When I confronted their mechanic Jacob about the delay, he rudely told me, ‘If you don’t like our job, we can put your truck in pieces in front of the shop.’ Their customer service is horrible, their prices are insanely high, and their attitude is completely unprofessional. What should have been an 8–10 hour job took SIX days. If you rely on your truck for work, stay far away from this shop. Definitely a one-star experience.”** Finally I got my truck after seven days In total I spent almost $10,000 just for this repair including labor, cost parts, hotel expenses, etc. etc.