Advance Auto Parts VA 24517

L

Lisa Pickeral

The young gentleman that waited on me was super nice. He definitely Went above and beyond. Place was nice and clean

B

Brenda Hudson

Went here a lot bought a lot items here because it is close to my house. And i been a long time costumer ,But time and time I go here they don't know what they are doing .I ask for a upper ball joint didn't know the vehicle don't have a press out ball joint , if they looked it up they should see that but he said he seen one but my make and model doesn't have a press out ball joint.But when I pick it up they couldn't find it and find out they gave me someone else's order when he called .I had to take it back anyway, then he said i don't get the shipping back on something they should have seen on the computer, or know . So he keep getting rude with me and keep repeating his self ,saying it's my fault I ordered the wrong part so I keep saying over over over over ,,,,,,,, ok can i get some of my money back then he went back to it I'm just trying to tell you it's no ill fault you ordered the wrong part and we do know what we are doing ,I keep saying ok ok can I get some of my money back 15 mins later after I start to get really hot he finally stopped acting like a man child and gave me some of my money back . Then the other guy said neither one of you'll are wrong because he seen chevy trucks upper ball joints press on and some you have to get the whole arm ,while coming to a auto shop they look up the make and model they can't see that or they so stupid they don't know what they looking at.Even they can't see that on the computer back in the day they would tell you this stuff ,because they know what they was doing. I went there one time to get gear oil i told him the make and model he said only need quart and find out I needed 2 quarts and 4oz ,many times I went there I have so many problems, but I try to be the nice guy and keep coming back . But he gave my somebody's else order for one but they know what they doing. I was just trying to leave and Chris he said he's the manager on main st. at alvisita keep getting rude ,keep repeating his self, I don't know what was wrong with this guy put beware sometimes not always this guy can be a big childish man . I will never step foot in another advance auto parts store in my life after I was treated like that ,I said time and time can I just get some of my money back and he keep getting rude saying they know what they doing here ,it's my fault, will ok can I get my money this guy is terrible.,I'm just trying to help people so they will not get treated like i got treated, go to O'Reilly be side that they are more nicer people and they seem like they know what they doing .

S

Scarlett Deering

This was at the Advance Auto in Altavista, VA. The employees changed my battery for me and it seemed quite complicated to me, but they did it quickly and efficiently! I appreciate their hard work!