Hertz VA 22150

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Boyds “Boydsberry”

You can't make this stuff up. I have been waiting on my car reservation since this morning. At 16:20 we are told no cars! This is like a movie, but only it's true! After this ordeal, I left in despair, but one of the customers had mentioned Avis-Uber in DC... I rushed across town to Avis on 5911 Blair rd NW in DC. I was in and out in 8 mins flat! with a EV car.

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Uche Ukaegbu

This is absurd terrible service. They really don’t know how to process customers in a fast way. They don’t know when inventory is actually available for reserved cars. First it’s they don’t have some, they have 1 available. But there’s 8 customers infront of you. There is no assurance. Oh and wait… there phone don’t work!! You call and it says “this phone CANNOT BE REACHED At this time, please check the number & dail again” All I see is people waiting and standing. What is being done here?!? And the Neighboring Hertz NON-Uber Rental phone answers completely different service, but they don’t even have a number to give me for the Uber Rental business. They can’t transfer me, can’t help.

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raja bilawal

"Avoid Hertz in Alexandria, VA - A Nightmare Rental Experience" Remember If Uber confirms your reservation it’s not confirmed until you show up to Hertz. Where do I begin? My recent rental experience with Hertz in Alexandria, VA was an absolute disaster from start to finish. First off, the customer service was terrible . The staff seemed indifferent and uninterested in helping customers, treating us more like inconveniences than paying clients. Save yourself the headache and choose a different rental provider.