Battlefield Towing & Storage VA 20151

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J Loc

This towing company is absolutely unethical. They towed my car with snow on my windshield from my community parking although there was a valid parking pass on my dashboard. They did not do their due diligence to look behind to make sure the vehicle was legally parked, which is tantamount to fraud. When I showed the driver there was a parking pass on the dash, he states, ‘Well, I don’t know what to tell you.” Also, while I was at the lot picking up my car, said driver used his tow truck to move a car that was in front of mine. The tow fork kept getting stuck under the car, so he put the car’s front wheels on blocks in order to be able to get the tow fork from under the car. The tow driver then entered the car and put the emergency brakes on so the car wouldn't roll off blocks. I might be wrong, but I don't think they are supposed to enter people's cars.

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Troy Callahan

Glorified thieves and bullies. They waited 5+ hours to pick up my car and then proceeded to charge me an after-hours pickup fee as if it was my fault. And of course they’ll threaten to not let your car out if you don’t pay everything up front. So, I waited until after I freed my car from their yard to go and talk to the woman behind the desk about it. Not only did she try and give me the runaround and blame someone else, she was more interested in yelling at me to go away so she could get back to watching TV in her plexiglass throne. I attempted to retry the conversation over the phone with them days later and got the exact same treatment along with them telling me they “can pick up a car whenever we want”. Besides the actual tow truck driver who helped to jumpstart my car, this whole company is garbage. Based off their reviews, I expect the only reason they’re still in business is that they somehow made it onto nearby HOA call sheets years ago. Petition your HOAs to drop them and go out of your way to avoid them.

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mrloberflob

they have towed my legally parked car from my apartment complex 2 times when provided with proof they simply dont care and just hope you dont want to go through a legal battle honesty really just no humanity whatsoever and take satisfaction in being rude. I get it no one likes being towed but they tow with pure incompetency knowing they will get paid regardless.