Batteries Plus VA 20151

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Karisma M

5 star service! I went in to pick up my key fob and have it programmed to my car and Alan was a major help! He was very friendly and got my key cut in no time. There was a slight mix up on my order that Alan was able to catch and I appreciate his attention to detail and swift follow up to have everything fixed. His communication is top tier! I would absolutely recommend anyone to come here. Thank you Alan! You’re the best!

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Scott H

Got up this morning to a truck that wouldnt start. At 7am went online and found the batteries i needed at a reasonably close store. Placed the order but the store doesn't open until 9. Got an email at 8:58 that the batteries were ready for pickup. 30 minute drive and when i walked in, the cheerful young woman had the batteries waiting for me. I was in and out in less than 5 minutes. Ordering was easy, pickup was easy, and the woman at the store was a bright spot of cheerfulness on an otherwise gloomy day.

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Strat Player

It was aweful. The service representative was rude. I was the only customer in the store. He was standing there doing nothing. I asked him how much and how long to replace a cell battery. His first words were, "I got a lot to do an I ain't in a hurry to do it for you." I was taken aback at his attitude, but continued speaking with him. After a few minutes, I got up and walked out. If you read my online reviews, you will note that I am more than happy to speak well of my positive shopping experiences. Generally, I don't write negative reviews. I simply stop shopping at the store. However, this guy and store earned my disregard enough that I felt it necessary to write a review. Hopefully, the owner/manager will read this and make corrections.