Kevin's Auto and Collision VA 24078

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Victorias View

My first time and last. Awful communication and customer service skills. Does not honor prices as negotiated. Sad to see my vehicle part in the back of this establishment covered in bird poop. No customer should be treated in such a manner. Trust me on this, never again.

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kayla prichard

So Kevin had my vehicle over a year. It was a total loss that we redeemed from the insurance company. When bringing the vehicle to kevin I advised I wanted a full restore just as you would do for the insurance company. This means body and mechanically I expect for it to be able to drive away. I had to pressure for them to even complete the project. I always promptly brought payment to them they had 1200 of my dollars for this whole time frame. Initial estimate went from 2600 to 4000 because noone even looked at the vehicle before given the initial. After a year and a half of waiting for my car I go to pick it up it is overheating. From collinsville to bassett is the amount it was driven. Upon picking the car back up they call us back saying 1100 would be needed for radiator fan. If radiator housing was replaced how did we not see that the fans aren't working. I was told they never let the car run long enough to get hot but was told previously oh we drove it all over and it was running fine. I had them tow my vehicle to another shop. I have been lied to for a year and a half paid 4000 dollars for a BAD paint job . Couldn't even blow the dirt off the car before you painted it. My head liner now sags because the car set collecting dust for a year. All the lies and disrespect I experience one of the workers justin has the nerve to tell me to calm down. If he had spent 4000 on restoring a 2010 you would be pissed too with sloppy work. Terrible experience and so disheartening to trust someone with your business and money to have a piss poor job done.

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Dave Harris

Hit a deer and they fixed the damage. But they forgot to hook up the turn signals and the clamps came off small things nothing major in all they did a VERY GOOD Job. I recommend them if you're in the area of their location. I'm very satisfied