O'Reilly Auto Parts VA 22802

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Angel Marshall

Absolutely ridiculous!!!! Called ahead of time for transmission line to make sure they had it. Spoke to an employee he said yes they had it. He has his hands on it and was cutting it as we spoke. He would hold it up front until we got there.....we get there guess what....he cant find it! Stood in the back over 30 minutes embarrassed to tell us they dont have it after all! Wasted our time to make it to another auto parts store to be able to get it. Thanks DAVE!!!! You should be flipping burgers instead.

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Travis Herbrandt

bought parts and parts were faulty, returned them and got a replacement. parts still didnt work so I returned everything. payed a shop to install everything 2 times. asked if they would help with reimbursement of money spent on there faulty parts. filled out all info and turned it in. out of $800 in labor spent i was offered $150 . so being well over 6 months now still no follow up by anyone. and there customer care people are very nice but really didnt do much either. thanks for standing by your parts.

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Hosea Tesfamariam

Kevin is a super cool and friendly guy, (Good thing I was at an Auto Parts Store because my car wouldn't start) he helped start up my battery and tested my alternator. Kevin, Anthony and Ivan are oustanding and friendly citizens. I highly recommend this store!