Steven's Auto Clinic VA 22306

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Anonymous

I stopped by Steven’s Auto when my car was breaking down, hoping for a quick diagnosis. I approached the shop owner, but he rudely turned me away, insisting he couldn't look at my car for even a minute without an appointment. He quoted me $275 just for the diagnosis! I ended up waiting for hours for someone to tow my vehicle. The sign clearly states that they are "the alternative to the dealerships," but my experience suggests they are even worse. I would not recommend this shop to anyone.

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Michael Garcia

Went to Steve’s Auto clinic to get my Nissan checked out - Steve was very fair in his assessment of my car. He suggested I not put any more money into my car and I should just get a new car! He did say he could fix everything but I would be dropping some serious cash into a bottomless pit so why bother. Very fair assessment and list all the issues with my vehicle. The clinic looked like some mad scientist workshop- in a good way. You could tell they were serious about their work. Overall I believe this should be the place you take your vehicle for an honest assessment and know you won’t get ripped off. Also highly recommended on NEXTDOOR......So that is why I checked them out.

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S T

DO NOT recommend - I attempted to have an oil change service performed on my 2021 mini cooper; however, the gentleman (and I use the term loosely) I spoke with was so rude I ended up walking out of the shop. He wanted to charge me $200 for the oil change, and he clearly did not want my business. We live locally in the Mount Vernon area, and formerly relied on Tony's in Old Town, which was subsumed by Yates (and we haven't been happy since), so I was trying to establish another service location. Unfortunately, Steven's is not interested in acquiring new customers. I would not recommend this service location.