R & M Automotive VA 24354

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Michael Barrett

Well I took a 2007 Honda civic to this shop. Been there plenty of times with other cars and never an issue but this time there was. I have a grinding coming from my transmission and took it to have to diagnosed and fixed. Had my car for almost 2 weeks and replaced the clutch thinking that was the issue. Well they got it wrong wasn’t the clutch. It was the bearing in the transmission. They charge me 1400 dollars to do the wrong job and now want 800 more dollars to fix the real problem. I do believe I’ve been fooled… and now my family and I have to ride in a in reliable car due to there wrong diagnosis. Not only that but the owner Cody. Cussed at my over the phone while my 7 year old is with me. Very uncomfortable situation for me and my family.

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Laura Knowles

I can not speak highly enough of R&M Automotive - especially Cody. He went above and beyond multiple times just to help me with a disaster of a situation. I know very little about vehicles outside of basic driving— and apparently could stand to reevaluate that. Like most people, I’ve occasionally had to use various mechanics over the years, but this is the first time I have experienced one take so much time, attention and care to help in such a way. My gratitude is more immense than I could sum up with a simple review. I will be recommending R&M and Cody to anyone with wheels and ears from this point forward.

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Tara Warf

Cody and the team at R and M are great! They consistently demonstrate top notch customer service and communicate very well. They do a great job on any needs we have with our vehicles big and small. I can’t say enough about how well they have treated our family. Highly recommend them to anyone in need of auto care.