Napa Auto Parts VA 23452

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John Capozzoli

NAPA Auto Parts always comes through! My experience here was awesome like always, they had the exact part I needed in stock. It’s such a relief knowing I can count on them to have what I’m looking for without the hassle. Great service and dependable inventory every time.

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Melissa Williams

Went to this Napa after going to a few different auto stores in search of a gas golf cart battery we couldn’t find. We walked in to this location and several employees jumped in trying to help grabbing batteries and measuring the old battery we had to see how we could get our golf cart going. After a few tries they had the battery! So thankful for the positive and helpful employees here! Would definitely visit this store again!

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Marlon Johnson

It’s been a few months since visiting this store. I personally maintain all of my vehicles and this store was my store of choice for automotive supplies. It’s about oil change time for 4 of my vehicles and i guarantee I’m not shopping here anymore for my supplies. I just remembered I never shared my terrible experience which cause me to switch To the auto zone across the street. When i visited this store last I returned a battery core. At first the store associate tells me, “ what the hell do you want me to do with that.” I was shocked by the remark knowing that he has been working there for quite some time and the most common reason someone brings a battery in is to get a core charge back. I was already taken back by the encounter and realized that i have forgotten the receipt. I let the man at the counter know and he reply’s well then i can’t help you with an angry look on his face. I felt bad for the manger she was standing right next to him letting this all happen without interjection. At this point i tell him to now look up the sale in the pos(computer) and pull it up that way. Needless to say, he was able to find it and give me my core charge back. I don’t understand why this had to difficult in the first place. I’m going to chalk this one up as bad customer service… i truly will never shop here again. I’ve been a long time customer for over 20 years