Batteries Plus VA 23188

A

April Knowles

Purchased 2 batteries for my Jeep Compass online with the idea that we would head in the next day to have them installed. When we went to turn the car over the next morning, the Jeep would not start. Called insurance to have roadside assistance install the battery (with coverage), and the tech that was dispatched could not complete the job (no tools and no knowledge/experience in changing Jeep batteries); however, he offered to tow me anywhere I wanted to get the batteries installed. I called Batteries Plus, and they were amazing. Towed the car to the store, and Corey was GREAT! He got started immediately with the assistance of Josh, and not only did he install the battery, he was knowledgeable and patient in answering my questions as I watched him do the install. Josh was also knowledgeable and helpful in making sure I had the correct auxiliary battery, as the one I initially purchased online wasn't the right fit. There is an auto parts store not too far away, but the techs could not guarantee that they would be able to install the batteries they sell. Batteries Plus never hesitated. So happy with my experience at Batteries Plus. Corey and Josh - thanks for getting my daughter's Jeep back on the road!

M

Marc Stedman

I have shopped here on numerous occasions and have never had a bad experience. The staff is always friendly, knowledgeable and willing to assist. They make you feel like they truly appreciate your business.

J

Jennifer Stanhope

Both people there today were very helpful and friendly. Great customer service. We needed a spare key fob and had them program a car key fob (bought on Amazon) for a Hyundai Kona and it works! We saved so much money compared to buying at dealership. And just had to pay the $85 programming fee.