Kelley's Towing & Recovery WV 26330

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Dylan Pudlak

Unprofessionalism. We recently had a truck that needed pulled out of a culvert, and the driver was very rude. For starters, we were told the driver was 15 minutes away. It took about another hour for the truck to reach us (after equipping the chains). That’s all fine, however the driver repeatedly mentioned how our bill was running up when he thought we were being untimely. That would also be fine, but the time we could’ve spent discussing this situation was instead used to help the driver get the vehicle hooked and unhooked repeatedly. The driver was rude upon giving instructions, yelling at our driver while he was just following instructions, the road was slick. The driver also couldn’t get himself onto the flatbed, so that was assigned to one of us as-well. This company was very shy about telling us our rate, the driver only mentioned the $350 minimum after we had the truck pulled mostly out. Pricing is high and we were constantly ‘reminded’ how much more expensive they could’ve made it, so we wouldn’t complain about the price. The total was $470. Overall we are grateful for you guys pulling us out, but the experience was dodgy and uncertain. Price was relatively high for around the area, but I’d be willing to look past it had there been a little more gracious professionalism.

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amber Moore

Highly recommend. They were the only ones who would come out at 1am. I called around 20 different towing companies. When the cops shut the road down and told them they couldn't try and recover my truck they were super nice about it. They came back out a few days later and quickly recovered my truck. I will only use this towing company from now on!

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Joshua Carr

I had an amazing experience with Kelley’s Towing! They were not only affordable but also incredibly friendly and professional. The driver, Bub, went above and beyond—keeping me updated every step of the way on his location and arrival time. It made the whole process stress-free. Highly recommend Kelly’s Towing for anyone looking for reliable service at a great price!