Brown Deer Sales WI 53224

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Jeff Mro

Went to find an AWD vehicle to replace my Mini Paceman that was in an accident. They actually had a Mini Paceman AWD they had recently purchased and saved it for me to buy. Brown Deer Sales made sure the vehicle was in Tip - top shape. Arthur, Gustavo, Mike and Lauren were all a huge help in making sure I was able to replace my rear Mini Paceman with another one. We will go back there while we need to purchase another car!

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Ryan Morse

Came to get a three row suv for my family. Mechanically inclined so I wasn't worried about buying as is. Buying/test driving process was straight forward. Gustavo helped distract my 18 month old while we did all the paperwork. He was extremely helpful getting us out of there quickly. The only negative that I would say is I asked about the backup camera on a volvo xc 90. The particular model had the navigation where typically the camera pops up on reverse. The navigation unit had a remote control. When I asked about the back up camera Gustavo asked a higher up. How to get it off the intro screen. He was told the remote needed batteries. I later found out if the car came with navigation there's a set of controls on the back side of the steering wheel at 3 o clock position. Also turns out my unit didn't come with a camera. I feel like it was slight false advertising since I directly asked about it and was told "all it needed was double A batteries to get the back up camera working." It really was a misunderstanding. If they fully knew the options on the cars they were selling I could've been better informed. Not the biggest deal breaker and not Gustavos fault at all. Do be aware that you do need to be competent. My sunroof leaked water within 2 months of owning it amongst other small maintenance things that I was expecting to deal with anyways.

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FoxTrot

Responds to messages but won’t provide full vehicle history report. They only provide a summary. You have to go purchase the full report on your own. Whenever a dealership won’t provide a full report, it means they have something to hide. Don’t ever do business with a company like that.