Platt's Garage WI 53965

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Cole’sGarage

I would highly advise not using this shop for anything.If I could give them 0 stars I most definitely would, I originally left a fair review critiquing their business, but after the quality of repairs, my last phone call, and an overall inspection of my vehicle after the past week of driving it I decided to come and change the review. The work they do is not good and very lazy, prices are extremely high for the “quality of work”, and the quality of parts they get is questionable at best. Towing service is priced to scalp you since you are already in a bad situation to start with. I am a fleet mechanic myself and have lots of skill in older, newer and foreign vehicles. Soo… I advise alot of you to stay away from this place. My vehicle required to be towed in with issues, it needed a power steering pump and a tensioner, along with a serpentine belt. Cost me about $1k, Went to pick it up and drive it home, all seemed fine at first, got about 3/4 of the way home and the new power steering pump went out. I called them and they told me to see if there was any shops around that could warranty it for them, little to no surprise there was no one that wanted to touch it since it wasnt their problem. So I called them and had it towed all the way back up to their shop. Got a call days later saying the pump went out (I knew), and that itd also need a steering rack since the new but junk pump circulated all the trash through the system. So it got a 2nd pump, a rack and alighnment. This cost me an additional $1k, Went to pick the vehicle back up for the 2nd time, and the alighnment wasnt done right, wheel is about 1/8th of the way off, and steering feels darty like the toe of the wheels wasnt adjusted right during the alighnment either. After about a week of driving I noticed some more issues, some of which being dangerous, first being they ripped out my inner wheel well liner to install the rack, all the clips still in place, but chunks of the rubber and the plastic are still attached, which exposed the accessory drive of the engine to the elements and anything your wheels decide to throw at it. Which was a scary issue this past sunday when we got lots of rain, anytime id go to take a turn the power steering pump would put enough load on the wet belt that the steering would lock up and the belt would screech. If you dont have muscle mass to steer a heavy car this would definitely be a safety concern. Another issue being the alighnment is way off, after putting it on my buddies alighnment rack it looked like they just eye balled it and called it good, the wheel drives 1/8 or more off to the left side, and pulls to the right really bad above 55mph. So I called back on Sunday to politely ask if they had my inner wheel well liners so that I could reinstall myself, and I was referred to as “Mr Google Review”. Very unprofessional to screw up my car, nail me for $2,000, and waste my time and then have the audacity to make comments on the phone. He said he would return my call afterwards and see if the mechanic still has my parts, have not heard back since. I would like to settle this whole scenario without going to small claims, but I feel that is highly unlikely considering they make you pay cash, luckily I have plenty of photos and both receipts.

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Joseph Lehman

Avoid these crooks. I called for a simple battery jump start while at the Chula Vista. They arrived in about an hour and brought their battery pack. Never once did they mention the price they wanted. After the car was jumped, they bring up the bill, $211. For a single jump start. I don't know how trash like this sleeps at night taking advantage of families stranded in the cold.

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Carter Ridenour

Was in the Dells on vacation with my family. We pop a tire plates, got us in immediately and got the tire repaired and back on the car in 15 minutes. Very knowledgeable if they can fix it, they’ll tell you if they can’t they’ll let you know I recommend Anybody that needs work done in the Wisconsin Dells area go see them