Automotive Perfection WI 53558

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Craig Burk

Unbelievably bad experience. Brought my van in for it's appointment to get a timing belt replaced. Almost 1.5 days later I called to check in was told (by Al, the owner I presume) that the car was on the lift with the wheels off and nothing had been done because the mechanic (Kendall) was having car trouble of his own and had not made it to work. NOTE - The long time Mechanic (Mike) had retired after 37 years last fall and I'm guessing he's how there reputation has been built. Al said he would have it off the lift by noon. I showed up at 12:15 and he was backing it out. He scraped the rearview mirror in the process and you could see the red paint from the building on it. I got in and there were a slew of error codes. Also a bunch of the plastic guards and covers from the vehicle had not been installed. Al told me to rent a car and he would cover the cost. He recommended I take the vehicle elsewhere to get the belt done. I got a ride home and got a call a couple hours later that the codes were clearer and it was ready to pickup. Kendall was apologetic and said he hoped the experience hadn't left a bad taste in my mouth. He hadn't even installed all the clips and screws back in and had them in a jug in the van.

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Kody

I don’t normally leave reviews, but i thought i would this time. This shop is great! They go above and beyond for their customers and their labor rate is very reasonable, possibly the best in the area. Dont be expecting a flashy shop with a waiting room and snacks, but the mechanics do a great job and are very honest! I will definately be taking my cars here in the future.

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Matthew Noll

Al and Mike have been wrenching on my vehicles since i got my drivers license. They also now work on all of our company work trucks. I have never been disappointed in their quality of work or their incredibly fair prices. Automotive Perfection is the best in the business and i wouldn’t think about going anywhere else for service. They are highly skilled mechanics and great guys.