Firestone Complete Auto Care VA 23060

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Andrea Toogood

I took my car on January 10 to Firestone. I thought my Truck needed front end work. I laid learned it needed rear end work as well. JAMISON was so wonderful with taking care of all the things on my truck in such a pinch for time. I I am thankful to the staff at Firestone for doing such a wonderful job. I would recommend this location for services as the customer service was amazing.

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Tatyana Fadeeva

Everyone here is so friendly and helpful! I had a flat after a curb hit me, called and was helped same day on a Sunday even though the one guy working already looked to have a full day of cars! Also helped me on the cost because I actually needed more tires, oil change, and an alignment and that was an unexpected expense. Definitely recommend!

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Robert Reinhardt

Great customer service. The Service Technician came in from the shop as soon as I walked in. Even when the phone rang he asked the customer calling to please hold while he helped me. He was very polite and courteous. The only thing that caught me off guard was the cost to have the coolant replaced for the upcoming winter, $165.00 seemed a bit steep when coolant only costs $20.00. I purchased the recommended coolant for my car from a reputable auto parts store but he said they couldn't use it. Not sure why that is.