Online South VA 22408

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Larry Dockery

I have to say that this was the greatest towing service I have ever encountered. The driver Carl Jones was on top of his game from his initial introduction call to the moment he departed with my vehicle. He was courteous and displayed a high level of professionalisms. He arrived at his estimated ETA time and was able to have my vehicle safely loaded on his truck in minutes. I would recommend this company to anyone who wants the job done right.

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James Hedrick

Poor service, They towed our car to a unattended lot and when we tried to retrieve the car it was difficult. They have no online directions so after three phone calls we were finally in the correct location, but they needed to send a tow truck driver over to release the car. They could not provide an ETA for the driver so we waited for over 30 minutes in an a gravel industrial lot. I assume we were the lowest priority. The tow was expensive and they added a fee for using a credit card.

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John G

My wife's vehicle broke down so we contacted our insurance company to link us up with a local towing company. We received confirmation that Online South Towing & Recovery would be towing our vehicle. We called them to get an estimated time of arrival. The lady who answered the phone was extremely unprofessional, stating she didn't have a ticket for us and then just hung up. After reading these reviews I guess I actually owe her a "thank you." This doesn't sound like a business I would entrust my family's vehicle.