Boss Truck Shop VA 24360

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CLXT

We came with a fuel leak and they supposedly fixed but 2h later was worse. Time and money wasted

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Karen Louise Deangelo

My husband brought his truck in and was very impressed with the service and niceness of the staff. He usually calls me and complains about how places treat truckers but for once he found a shop where he was treated with respect and kindness. Definitely will be using again! The employees here are very knowledgeable and helpful. We highly recommend and Denny’s is there in front of it

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Angelo Hinojosa

I am very disgusted with this location. Firstly and foremost, they have their hours of operation Mon-Fri starting at 7am. I stopped in at 8:09am, Monday, July 29, 2024. I mentioned I needed a 3 axle alignment and asked what the wait time would be, even though I knew they didn’t have any vehicles in the shop bays they were working on. The woman working the counter at this time and on this date, said, “it’ll be a 3 hour wait, because I only have 1 tech and he just left on a road call.” This is very poor and misleading to other potential customers, because the hours of operation indicate during which times a place can serve a customer’s needs. Staffing seems to be the issue at this location. However, if I own a restaurant and don’t have a cook that can be available for the customers that would walk in, do you think it’d be right to mislead people and still tell them we are open, knowing I can’t provide any service to them? No! So why do they post they are open today at 7am and can’t provide service to someone at the location?