COOPER’S TOWING & RECOVERY INC. IL 62298

A

A. May

Our insurance uses this tow service. My husband waited 2 hours for them to show. He called dispatch to ask ETA - the person he spoke to was insanely rude, hung up the phone, then cancelled the ticket. We ended up calling a tow service of our own and bypassing insurance. It’s not worth it if this, cooper, is the kind of service you get. I won’t ever call them for any needs and by the look of their reviews, a lot of people won’t be using them. I am also filing a complaint with our insurance company about this company.

A

Anita Boismenue

Cooper's Towing & Recovery are excellent. They got someone out to us very quickly for a blown front tire. Response time was quicker than expected. Found tool in our vehicle to take spare tire out from under truck. Replaced tire all while explaining what he was doing. Made sure other tires were inflated properly. Dispatcher and driver were super friendly, knowledgeable, and very helpful. Would definitely recommend them to everyone. We will definitely call them again when we are in need of their services.

C

Courtney Becker

Coopers was dispatched to me by my insurance and answered all of my questions. It was a pleasant experience so I thought but I just got an update from the mechanics that they cracked and dented my oil pan while they were towing my vehicle. This has delayed my car even longer. Dont bother using them