Advance Auto Parts VA 24637

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frank fuller

I was in there today and experienced the worst customer service ever - the guy I was asking questions on a reverse lightbulb for my vehicle was nothing but a smart ass - I’ll never spend anymore money at any advance auto again

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brad ratliff

My car wouldn't start so I booster it off and headed to advance. Free test showed the battery was shot. Got a good deal on a battery and John (the general manager) went out of his way to help me get back on the road. Free replacement and my positive terminal was almost completely gone. John even took the time to replace the terminal. Once finished he even cleaned and sprayed protectant. Great experience! Thanks again John!

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J&A

In the past year and a half I have never gotten the correct parts on the 1st trip. It's to the point the company has my account flagged for bringing so many parts back. Once again this happened yesterday. You may think this isn't a big deal, but when you have your vehicle in pieces in your yard and have to find a ride 8.5 miles back in to town and back home. Plus when you add in the extra cost of the gas, I have lost so much money dealing with this one store. If you live in the cedar bluff area GO TO THE RICHLANDS STORE OR ANY OTHER AUTO PARTS STORE. I will not take my business to this store anymore. This was the last straw.