Bill's Professional Towing & Repair IN 46703

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Kanesa Barker

was in a very stressful situation after my car was towed following an accident, and I didn’t have the full $500 to get it back. The staff at bill’s showed real understanding and worked with me, allowing me to retrieve my car for half the price. They also took the time to make sure my car was safe and okay to drive before I left, which meant a lot to me. Their kindness and willingness to help during such a difficult moment made a huge difference. They were professional, respectful, and treated me like a person, not just a payment. I’m truly grateful for their compassion and would absolutely recommend them.

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Bob McKinley

Our problems started when we had to take our Ford Escape to the local Ford dealership for what we thought were just routine recalls. Every time we picked the car back up from them, something new was wrong. They started out with a recall to the front doors. When we got the car back, the power locks no longer worked. We took it back in for them to repair the locks and we paid them to update the software for the touch screen because it was having issues. We paid for them to "update" the software. We were also charged for them to diagnose the issues with the touch screen and the power locks to a "faulty body control module". The BCM would have been over $800 and the total repair would have been over $1000. I took it to Bill's for a 2nd opinion and they discovered that the power lock issue was 2 blown fuses cause by the Ford dealership not properly insulating wires when they did the door recall. The touch screen issues caused by the "faulty BCM", were fixed when Bill's CORRECTLY performed the update. I can not thank the staff at Bill's for taking the time to correctly diagnose the issues and make the repairs saving us over $600. They will most definitely be getting our business from now on.

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Cheyenne Giddens

I took my vehicle there to get my subframe , tire rods ,Control arms Replaced absolutely no lights on my dash on. They had my car for four days because they put a bad subframe on that was bent. Had to take everything apart and redo everything got it back they said my traction control was messed up and I told him that it was not messed up. Get there my traction control and my service engine light is on. They say they did not do it, but I had no issues with anything before they got my car told me to take it to another mechanic and if they said bills messed it up then they would fix the issue. Knowing that another mechanic cannot say they are the ones that broke it just the fact that it’s broken. I spend almost 2,000 dollars with them. I completely understand things break but they’re lying and saying they didn’t break something to make my check engine light on instead of fixing their mistake.