Northshore Automotive IL 60091

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Phil Greene

Had a fantastic experience with North Shore! They handled my insurance claim with Endurance very professionally and worked with me every step of the way to get the transmission repaired in my Buick. Denay and Caitlyn were very responsive and got my claim paid in full. I would highly recommend North Shore auto to anyone who needs their vehicle serviced! Thanks for all your help! - Phil Gorelick

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Thomas Wheeler

Have been using these guys for many years and have had excellent service until a recent routine Toyota RAV4 Prime 35,000 mile service. They advised instead for a 30,000 mile service (which had been done a year ago). At 35,000 miles Toyota calls for inspections only but the recommendations at Northshore called for over $1,000 of work, much of which was challenged. In the end no work was done, not even the recommended inspections, and no bill was presented, nor any explanation. Have always felt comfortable in the past but very disappointed this time around. Update - I wish Northshore would have responded with something closer to a mea culpa, I genuinely want to trust them. They did provide clear information and it conflicted with the official Toyota service interval recommendations, which did not call for a coolant replacement, transmission fluid replacement, air filter change, oil change - which made up for the bulk of the $1,000 quote. There was no evidence of any work having been done and I doubt that a mechanic reviewed the work order in advance.

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Owen Murray

Bought a 2014 Prius in July 2025. Process to see their vehicles was convenient and when getting follow-up information in person and over the phone with various associates, they were transparent and quick to respond. Danae and Caitlin were fast, knowledgeable and professional with title transfer and very attentive throughout the purchase process. Highly recommend- if this review is still here it means everything has gone great with with the car!