Central Arkansas Truck & Trailer AR 72117

R

Roman Golovko

⭐☆☆☆☆ Serious red flags – proceed with caution Truck was delivered running. After their work, it became non-operational. Payment was accepted by credit card, then reversed by the shop without consent after we refused to sign a “no dispute / fully satisfied” statement. They then demanded cash or certified funds only and refused to release the truck. Our driver was removed from the property. Changing payment terms after the fact and withholding a vehicle is not professional. Make sure you protect yourself and get everything in writing before dealing with this shop.

B

BWI Technology

We brought our truck in running, with a specific DPF-related issue. During their attempted regeneration process, the truck shut down and became non-operational while in their possession. Payment was authorized and accepted by credit card. After we declined to sign a statement confirming full satisfaction and waiving future dispute rights, the shop unilaterally reversed the payment without our consent and refused to release the truck unless we paid again using cash or certified funds. Our driver was asked to leave the property, payment terms were changed after the work was performed, and the vehicle was withheld despite prior payment authorization. This was a deeply troubling experience. I strongly advise other owners to be extremely cautious, keep everything in writing, and understand payment terms in advance.

E

Erica Ellis

Excellent service! They were able to get us in, RV problem diagnosed and fixed and we were back on the road in about four hours. Nathan, David, Travis and Dillon all worked diligently to do everything possible to resolve our issue and keep our trip and travels on track. Happy campers!