Mr. Tire Auto Service Centers PA 15022

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Leah Pore

in october of 2025 i went there and they put two new front tires on my car, no issue there. four months later i go in for two new tires for the back of my car, and this is where the issue is. they told me i needed four new tires? but i just had two placed four months ago? then i was told it would be over 500 dollars for tire but it was a bogo deal. so for "two tires" if was going to be over 500 dollars. then i was told they couldnt just do two tires yet they did that for me in october. i will never go back to this place again. i was treated like i was an idiot!

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Steven S

Avoid this location. I took my personal vehicle here for tires the first visit and everything was fine. I then took my work vehicle here for an oil change. This is done by fleet so the fleet management company has all prior maintenance completed. I was told the brake pads were at 3 so they were submitting to fleet to have pads and rotors changed on both axles and they would call me once that was approved. I called a few days later and they said that fleet has not approved yet. I just found out why…took vehicle to a CDJR dealership for inspection and told them what this store told me. They called me later in the day and said the front pads were 10 and the rear pads are at 6, far from needing replaced. I took my personal vehicle back for an oil change a few weeks ago and asked numerous times if the tires would be rotated, every time being assured by the manager they will be. Well the lazy Assistant Manager did the oil change and is obviously not doing his job because I marked my tires beforehand and found none were touched when the vehicle was returned to me. I went back in to confront the manager and he said it was the AMs fault and he would give me a free oil change next time. Well it appears that manager is no longer there. The employees here are unreliable, lazy and liars.

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Rich Nartey Jr

I brought my vehicle to the Mr. Tire location in Charleroi, PA strictly for an oil leak diagnosis. I was explicitly told that no parts would be touched or adjusted without my consent. Despite this, the shop adjusted an oil feed tube clamp before contacting me, which directly contradicted what I was told. When I raised concern, the response I received was dismissive and inappropriate — along the lines of “Do you want me to take it back off, because I can” rather than acknowledging that consent should have been obtained first. More concerning, my vehicle is equipped with a hardwired dash camera connected to the fuse box, not a cigarette lighter. While the car was in the shop’s custody, the camera stopped recording, and footage shows staff disconnecting the camera without my knowledge or consent. There was no repair-related reason to touch or disable an interior accessory, especially one unrelated to diagnosing an oil leak. This eliminated my ability to verify how my vehicle was handled during that time. Additionally, when I attempted to address these concerns calmly, I was met with defensive, dismissive behavior, interrupted during conversations, and ultimately told it would be “best if I didn’t come back.” My vehicle also remained at the shop for seven days due to delays that were not clearly communicated. I paid for the repair only to retrieve my vehicle, not because I agreed with how the situation was handled. The lack of transparency, unauthorized actions, and unprofessional communication resulted in a complete loss of trust. Also the vehicle was running when it was dropped off, but stopped starting while in the shop’s possession. When I raised this concern, I was told the starter had already failed and that the issue was my responsibility, despite the vehicle starting prior to being left in their care. When I asked if the shop could offer any assistance or discount given the circumstances, the request was met with a dismissive, rude, and disrespectful response, with responsibility immediately shifted back onto me rather than any effort to address what occurred. I do not recommend this location and would strongly caution others about trusting their vehicle here. More broadly, I would advise being cautious with large chain shops and instead seeking a trusted, reputable independent shop when possible. If you do choose a chain location, having a dash cam can provide important peace of mind. Additionally, corporate and guest services have failed to follow up despite repeated outreach, which further undermines confidence. For additional context, I am a former tire technician with a different automotive company and an active car enthusiast who regularly performs my own maintenance, which gives me a clear understanding of standard shop procedures and why this situation stood out as inappropriate.