All Pro Towing IN 46375

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Sheel Niranjankumar shah

This company refuses to take responsibility for their actions and runs extremely questionable business practices. My car was towed late at night. When I went to retrieve it around 3:00 AM, the driver first told me the charge was $300. When I asked for an official receipt, he suddenly changed the amount and said he would “give me a break,” bringing it down to $250, which I was forced to pay in cash. Afterward, I received two different receipts from the same company: • One receipt sent via email showing $250 paid • Another receipt sent via text message showing a $250 charge with a so-called “discount”, which I never received These receipts contradict each other and do not reflect what actually happened. My vehicle was also damaged during the tow. To be transparent, I already knew that one side skirt had prior damage, and I am not claiming that. However, the tow caused new damage, including front bumper lip damage, a broken license plate bracket, scratches, paint chips, and abnormal driving afterward. Before the tow, my car was otherwise in excellent condition with recent maintenance, alignment, and good tire tread. When I contacted the company, the female representative I spoke with was extremely rude, arrogant, and unwilling to help. The company has refused to accept responsibility, has not provided their insurance information after damaging my car, and has made no effort to resolve the issue. As someone involved in the Purdue University student council association, I am formally documenting this experience and will be reporting these practices to Purdue University management, the Dean’s Office, and the Purdue Police Department so they are aware of how this company treats students and visitors. Between the cash-only payment, verbal price changes, conflicting receipts, vehicle damage, and lack of accountability, I strongly advise others to be extremely cautious if dealing with this towing company.

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Tenille M

This company is trash and predatory. They tow cars for any reason and being in unmarked spots. This company has horrible communication and business practices. Update: I would keep my disposition with this company any day! Like I informed, every other spot was marked with an actual sign. The visibility of the spot marked on the ground was not clear. They came for my car in the middle of the night, hence predatory. Even the reply is misleading. I was not asked to leave, I was threatened with non release of my vehicle even with having funds. The employee ALSO yelled and cursed. Regardless, I got what I needed and reported this company. I would give 0 stars if I could.

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Matthew Slana

Doing this type of work is never fun and the people you experience on the job are never happy. I definitely was frustrated hearing my car was towed and the on top of that my car was damaged in the process. Mario and Jackie were very honest and forward with what happened and took full accountability for the damages. It’s hard to find that these days and I was very grateful for this especially knowing the car was towed due to my own mistake. These are good honest people and made it their priority to get the damages repaired in a timely manner (thank you Jackie). If you ever have to go through the unpleasant experience of being towed, you can at least feel a bit better knowing your car is in good hands