CarMax VA 23452

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That DivaAsh

My daughter initially came in looking at one specific vehicle, but Scott Howard went above and beyond to ensure she explored all of her options. Because of his dedication and guidance, she ultimately left with an even better vehicle that was a perfect fit for her. His commitment to doing what was right for the customer, rather than simply completing a sale, speaks volumes about his character and integrity. Scott is clearly passionate about his work. He is family-oriented, attentive, and works hard to make sure his customers feel confident and supported in their decisions. His level of care and professionalism made a lasting impression on our family. We are extremely grateful for the effort he put into this deal, and he has absolutely earned our future business. Once my home is completed and I am ready for my next vehicle, Scott will be the first person I contact. As someone in a leadership role, I can genuinely appreciate the level of professionalism, patience, and care he demonstrated throughout this entire process. Scott is truly an asset to your organization, and team members like him are the reason customers return and confidently recommend your dealership to others. Amazing job, Scott. Your passion and dedication do not go unnoticed. Thank you again for such an exceptional experience.

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Val Milan, Realtor

? If you’re shopping for a car, take the hint — ask for Clint! ? This was actually my first experience with CarMax, and I’ll admit, I used to think the traditional dealership is better. Well…Nope!! After a few unsuccessful adventures there, I ended up at CarMax in Virginia Beach, and I’m more than happy I did.? First of all, the setup is amazing ?. There are so many cars, and the best part is that you can actually walk around, open them, sit inside, look at the stickers and prices without having to hunt down a salesperson just to unlock a door. That alone makes the experience feel relaxed and comfortable. But the real story here is ➡️ Clint Talman!! ?? Technically, Clint is a Senior Sales Consultant at CarMax… but let’s be honest for a second, who actually likes “car sales guy”? ? Exactly. Well, I can guarantee you Clint is not one of those. I’m a very picky person. I’m extremely sensitive to the moment when someone is trying to “sell” me something. The second I feel pressure or persuasion, my brain basically goes: Nope. ?‍↔️We’re done here. So yes… I’m not the easiest customer to please. ?? But Clint never made me feel like I was being sold anything. Not even once. Instead, he acted more like an advisor and advocate, ensuring I had the information I needed and was comfortable with every step. He answered questions, helped me understand financing (which I was honestly nervous about), and just made the entire process feel easy. One day, I really needed his help, but it turned out it was actually his day off. Still, Clint made sure to stop by and help me finish everything. I knew he had dinner plans (well, his phone kept ringing), and I honestly felt a little bad about keeping him there… but he never made me feel rushed or uncomfortable. His priority was simply making sure I was taken care of first. That level of dedication says a lot. And the story doesn’t end there!! Even two weeks after purchasing my incredible Raptor, when I reached out again with another question, Clint stepped in and helped me once more without hesitation. So yes — I highly recommend CarMax in Virginia Beach. But even more importantly, if you go there, ask for CLINT TALMAN!!!

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Jenny Pooh

I paid $1000 to have a BMW 228i shipped from here to MS!! The website showed one tiny dot (chip) as an imperfection. The car made it yesterday, it looked like they rolled it from Virginia to Mississippi. IT WAS COVERED IN DENTS, DINGS, SCRAPS, & SCATCHES to the WHITE, CHIPS & a HOLE in the Bumper. I have never been so upset in my life! Then they didnt even try to wash it before my appt, then had to the nerve to have mud on the tires! I wouldve never ordered this mess had they posted it REAL imperfections!