Chip's Auto Center NJ 08070

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Ki Turner

My car broke down at work and we called AAA and they recommended Chips auto. I was told my car wouldn’t get worked on until Tuesday but it got done on a Saturday so I only missed one day of work. I was happy until he called and told me how much he was charging for all the repairs without asking if I wanted those specific repairs done. Then when I got there he was yelling that I need to be shown how to check my dipstick for the oil. I already knew how to. I also already explained that my dash kept suggesting I needed an oil change. I just couldn’t get to it until my day off but the car broke down before I could make it to that day. So I was charged for oil drainage, spark plugs, oil filter, and his time (his words) all came up to $714.69 and an additional $25 to take that off of my card. No signage up by the way explaining this. And I’m still smelling something burning in my car. Plus a coworker told me she got ripped off by him as well and the problem still wasn’t fixed. Count ya days Chippy ol boy!

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Heather Holveck

I’m actually glad I waited a few months before writing this review so I could fully evaluate our experience. We purchased a used vehicle here on September 18, 2025. The owner assured us it was a great car and told us the entire vehicle came with a three-year warranty. He specifically stated that if we experienced any issues, we should bring it back to him and he would take care of it. He also said the vehicle had been thoroughly inspected to ensure there were no other problems. Within a few weeks, we discovered that was not the case. We had to return multiple times for an oil leak that was not properly addressed during the first visit (from a BRAND NEW Jasper motor). After three to four trips back, the leak was finally repaired. Before taking it back the final time for the oil leak, my husband thoroughly inspected the vehicle and wrote down several issues he identified, including a broken mount. Our hope was to have everything repaired at once instead of making repeated trips. He left the list of concerns with the head mechanic. When he returned to pick up the vehicle and saw that these items had not been addressed, he raised the concerns again and was told they had not noticed the issue until he pointed it out to them. A few weeks later, another issue arose and the vehicle had to be brought back yet again. Most recently, my husband contacted them because the transmission began slipping. Given the number of problems we have experienced since day one with a vehicle that was presented as reliable and covered by a warranty, we feel misled and taken advantage of. At this point, we are already out more than $6,000 between the down payment, four monthly payments, and the fees required to transfer the vehicle into our name. We are also facing nearly $10,000 more in remaining payments on a vehicle that may soon be unsafe or undriveable — a devastating financial loss for our family. Based on our experience, we cannot recommend purchasing a vehicle from or having service performed here.

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Angie Patterson

Informative post: beware of whom you trust to work on or service your car and where you buy cars from. A few years ago, my husband's truck broke down and we had it towed to Chip's Auto in Pennsville. I had previously had vehicles worked on at Chip's garage and purchased cars from him. My mother had also dated Chip for a few years, so I assumed he was trustworthy. We were told the repair would cost $600 and that a new battery was installed. However, we later discovered it was the same old battery. We didn't make an issue of it and moved on. Fast forward to January or February this year, my husband's truck engine seized. We needed a new vehicle ASAP, so we decided to visit Chip's Auto Center again. Chip told us he had a Trailblazer that he had just lowered in price from $4500 to $3500. We agreed to purchase it, and Chip took our other truck as part of the deal. We put $1500 down and were supposed to pay $213 monthly until the balance of $2900.00 due to taces and fees was paid off. However, the car turned out to be a lemon. It had many issues, including a high idle, faulty brakes, a check engine light that came on three days after purchase, and random dashboard lights flashing. The car also burned a lot of gas and oil. Despite these issues, we continued making payments. In June, I asked Chip if I could skip a payment, and he agreed. However, when I made a partial payment in June, I was told I was overpaid and didn't owe anything. Then, in July, Chip called me saying I still owed for June and needed to come make good on my account. I made a payment of $320 cash on July 24, but didn't receive a receipt. On August 18, Chip called me again, but I didn't answer. On September 12, Chip showed up at my house with a tow truck, demanding the key to the car. He claimed I owed $1575, but I disputed this, saying I was only one month behind at most. Chip refused to work with me, and I eventually had to walk away from the car. I will never recommend Chip's Auto to anyone again. The lesson learned is to always get a receipt and not assume anything. Don't trust everyone, especially when it comes to buying or servicing a car. Keep in mind the balance of 1575.00 is what is owed to pay the car completely off!