Black Forest Industries NC 27511

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Joseph Bensey

Recently purchased a 2014 Audi TT S Line and was looking for a good place to maintain my car & install parts. Gave these guys a call on a Friday (believe I spoke with Rob) wrote me a itemized breakdown of a quote, got me in the next Tuesday morning for a Haldex & DSG service with a installment of a GFB diverter plus valve, ÜRO parts oil separator & a REIN intake hose. Work was done fast & clean, price was around what I was expecting & guys were nice as well. Hoping to build a good relationship !

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Aidan K

I placed my order for a BFI shift knob and boot back in November; the team at BFI was very clear about timelines and responded quickly to any inquiries I had throughout the production process! Installation was easy, and the products are top quality. Worth every penny - these guys are true professionals in their craft. Thanks again!

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Edwin

Product quality is 5/5, but the customer service and checkout logic are lacking. I was overcharged by approximately $160 SGD due to an inflated exchange rate used on their site compared to the advertised USD Black Friday price. I have tried to resolve this privately (Order #135858) before leaving this review, but communication has been non-existent. For a premium brand, I expected better backend support. If you are ordering from Singapore or overseas, double-check the "converted" total against the USD price before hitting pay, as you might be paying a massive hidden premium. Still waiting for a resolution from the BFI team.