United Auto Recovery TN 38118

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Stephanie Marie Pavelka

Not helpful at all. Car was repossessed on New Year’s Eve for everything straightened out with finance company only to find out that the car had been loaded up at 8:24 am and was sent to an auction 2 hours away. The auction is claiming they don’t have the car and the tow lot is claiming they don’t have the car so I just wasted $2300 on a car that can t be found. Very unprofessional and rude. Would not recommend this company to any body, including financial institutions. Now I will be reporting the car as stolen and we will see where that goes.

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Timothy Novak

These folks are useless. My car was towed by a third party tow company. Upon attempting to recover my car, nobody would tell me where the address of the towing company was. No resolution at all other than "You'll have to call back". No way to locate this tow company.

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Denekwa Mitchell

I was initially concerned after reading several reviews, but my experience was very positive. Ms. Juanita was extremely helpful in assisting me with retrieving my vehicle. Upon arrival for my scheduled appointment, the wait time was minimal and the staff I encountered were professional and courteous. In my opinion, many negative experiences stem from poor communication. Approaching business matters with respect and professionalism often leads to better outcomes. My overall experience was smooth, efficient, and handled with care.