Root Center for Advanced Recovery - Bristol Clinic CT 06010

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Michelle

Nursing supervisor is terrible! No help at all. Treats us patients like trash. Ever since becoming the root center it’s been a nightmare. The only plus are the wonderful nurses. Beyond them everything is completely disorganized and nobody seems to know what’s going on anymore!

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Valery Marie Puszka LaRochelle

Working on changing our life. Husband & I working hard at being a better us. 1st appointment with Dr. was great, educational & informative as well as a sense of understanding. Explained how addiction works on keeping u using. How the brain works when it feels the "reward". Us as addicted know how it destroys our lives. They have never made me feel as they passed any type of judgement except when I was trying to deal with my mental health issues & seeing Dr. Cherry. I enjoyed being in IOP (group was up to 5 days a week) & also in the mental health group(Fridays & mandatory if not attending IOP) When explaining my issues, to Dr. Cherry I felt ashamed of myself after her comment about my "use" while under her care. Her statement made me feel like i was just wasting her time, made worse after telling her the trauma & tragedies(yes an excuse but at the same time working on finding the correct medications & dose for treatment) we've endured as well as trauma so fresh, But I'm here to be a better me. I want to stop...(August 16, 2024)son left for dead in a puddle after driver hit & ran, breaking both legs, left femer, right tibia & fibia, 1 rib, every bone in his face broken in multiple spots, nose smashed, right eye socket had to be removed from his brain (brain bleed) rebuilt, spleen & kidney removed, hemerging & no way to fix them, internal bleeding, broken tail bone. Stop responding Neurologically. Watched his baby brother cry over the thought he was going to die. My life was destroyed, the counselors did everything to help us. They helped us from diving into death. But we were there because we wanted to be there. (April 24th 2025) our youngest son was killed by 25 yr old Nelson Torres along with himself & his 2 brothers.) And again the supported us so much they gave me a contact to someone else to help my mental health. Mountains of guilt I myself have to work through. Not including what my husband has to work through. Thank u Bristol Root for the chance to start again & the faith in us to keep keeping on!

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David

The Root center treat me I can actually human being and addresses my concerns and are very supportive of the staff. I don’t know where I would be without this program!!! The new management is a lot better!! This place saved me from being 6 feet down!! They actually care about their patients and I’m not Statistic number in the system!! The counselors are very friendly and the staff make me feel like I’m not alone… And with the continued support!! I cannot think this program enough !!!