Webster Radiator A/C & Auto Truck Repair NC 28027

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Dionne Golson

My daughter brought her Audi Q7 there. Asked for service because her heat wasn’t working. They quoted her $839.00. That day when she left she called their office back at 4:00pm told them she didn’t want the work done and she would pick it up the next day 8:00am when they opened they agreed. My daughter gets there and they say to her it cost $634.00 since they took it apart. I asked how much per hour for labor and why so much if nothing was done. They said ok we won’t put the car back together but she still owes $353.64. They are a SCAM & Scheme ! Don’t use their services they suck and have noooo customer service !!! They take advantage of people! Be careful! We will be going through with the BBB & Civil Suit. Lastly they put the bolts in a TACOBELL cup! So unprofessional!

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Harry C

Excellent customer service. I spoke with Kelly and she knew her job and assisted in price quote. I get to the shop and was greeted by everyone. Orlando extended conversation only to find out he would be the mechanic to work on my vehicle. Once finished warranty was explained. Veterans I highly recommend. Thanks for the professionalism you just don't find that anymore!!!

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Alicia Goldsby

I have a 10year old car with almost 175,000 miles and 2weeks before I have to renew my registration, the check engine light comes on. I spent a week praying for the check engine light to go away. My boyfriend recommended I take my car to Webster Radiator A/C & Auto Repair because he took his car there a year ago and had a great experience. And just like that my prayers were answered in a different way! Right up front the guys at Webster set realistic expectations and right off the bat I felt comfortable and confident they knew what they were doing. Unfortunately I didn’t need to wait very long so I didn’t get to spend much time in their waiting room. And it’s worth saying it was the cleanest and most comfortable waiting room/restroom I’ve seen at a repair shop. One and a half days later - not only did these guys replace my entire electrical, they got rid of the check engine light, they went ahead and did the official inspection and it passed! These guys are good, these guys are fast and most of all they are fair. This wasn’t a small job but I would’ve spent waaaay more getting the same job done at the dealership. Plus unlike the dealership, Webster Radiator worked out a reasonable payment plan with me. They have a customer for life from me and I’d recommend them to anyone.