Marshall's Recovery Services, Inc. TN 38343

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Michael Eddlemon

The receptionist apparently doesn’t know how to answer the phone in a decent time and when she does she is very very rude and inappropriate telling us she didn’t think we were getting our car back and acting like we were taking up her precious time if she’d rather chit cha with her bestie or something and take up company time instead of doing her job

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Brad

Look, here's the bottom line. In repossession cases the goal of any company is to get the job done as quickly as you can without confrontation. The easiest solution for that is late evenings and nights. They only come when a company issues them an order/contract. You should know they are coming, or at least know you haven't been paying for it. They came to get my wife's car around 10pm. My dogs stated barking so I went out to talk to them. Both were very nice and respectful, as was I. I went on and got the keys for them. They showed me a copy of the repossession order which was digital, and on their phone, and gave me the information needed to start getting my car back. Also let me get my wife's things out of her car before they left. And were very nice and helpful when we picked her car up. You can't get mad at people for doing their job. It isn't their fault they're coming to get your car.... It's actually yours.

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Slim Tim

These guys are good. I know 2 people that have had their cars repo'd by these folks. They let both come to Humboldt and get their stuff out of the car. Both were extremely upset like this company is to blame. Folks doing what they do to make money. I pay my bills cause I like my stuff so I should never meet these folks on different terms. They got those cars tho. Smooth as hell, while you dreaming or out on the town. My car dealer has a sign that says it straight up, "if you think no one cares about you, miss 3 payments". Truth hurts sometimes and these folks are good at their job.