I work at another salvage yard, I asked Lynne to give me a price for a fuel tank; priced with shipping to my yard. She gave me an estimated price of $185. $85 for the part, $100 for the shipping. Okay, great! She then comes back saying she guessed wrong, and the price for shipping alone will be $110. Sure. I understand, still give her the okay to send it, even though my company will lose money on this deal. Customer needs it. She then comes back later telling me that she was wrong - AGAIN! - and shipping is now $175 alone! I understand over-sized parts cost a lot to ship, but she admitted that SHE was wrong with her QUOTE, no longer an ESTIMATE and refused to honor her QUOTED price. I have told every one of my 10 other salesmen to not use them in future! Absolutely unreal. As a salesperson myself, I would have honored my quote, and taken the hit on the shipping cost.

I’m thankful and glad they were able to track down the part I needed and for waayyy cheaper than anywhere else. With that being said, when I went in to pick up my part, they had charged me an extra amount because I didn’t bring the old part in. There was NEVER anything said about bringing the old part in, and there were multiple phone conversations had. Make sure you ask about this because they NEVER TOLD ME.

I called to inquire about a wheel they had in stock according to the website. I had a woman who picked up, who shouldn't be working there because she was rude and not helpful. I wanted to verify it was the wheel I was looking for so I asked if they could send me a picture first. She said no, but I could send my own picture so THEY could verify it was the wheel. I said that was fine, but more importantly, this wheel I needed comes with a center cap, making it a two piece wheel, so I wanted to know that they wheel they had was 2-piece, not just the core. She told me SHE WOULD NOT VERIFY THE CENTER CAP. So I asked her what exactly as she going to verify then? She hung up on me for doing my due diligence.

The lady. From the comments on here, there's obviously a disconnect between the kind of people who post negative reviews on their cheap Android phone and the type of people who deal with junkyards.Do your research beforehand and take apart your stuff. Make a list and go over it twice. Then call or show up straight and to the point. They won't haggle and assume you know what you're doing. You'll be treated differently for sure.As far as salvage business goes, they've saved me some money, and that's why I use them.

called and was quoted 200 for a seat. called back and offered 150 cash. said ok then called back and said no it is 200. went today and picked up and now 212 as i have to pay tax when she said 200 cash. Had left a message i want bolts and caps also. She said they dont use phone messages. If i had not driven 80 miles i would have left. Rude and act like they are doing you a favor. I dont plan to go back there!!

I come in there a lot so they know me pretty well and I just around great atmosphere great people they let me pick out what I want and let me pilfer through it’s long as I want never say nothing to me they also do online services they are online anything ship’s nationwide great competitive pricing I never bought a part from them thst didn’t work

Drove here from Kansas City to pick up a “perfect” hood for a Toyota celica. Hood was bent and damaged. Waste of time. Skip this place.

This place is horrible over priced and can’t even sell the correct part. When I told them it was the wrong part I was told I was lying. After all was said and done the shorter me my refund AND didn’t pay me for the CORE that I left there.

i spoke to two different people and one of them was extremely helpful and nice, the other woman was rude as can be and not helpful at all i will never go here again.. not a good place to try to pick a part up at

purchased a transmission , received the incorrect transmission as pictures clearly show. A- 1 refused to supply a return tag. do not waste your $$. overcharged initial shipping by over $100.00 and would not refund the actual shipping difference . this company must enjoy ripping off customers. there are many junk yards, do yourself a favor and visit other yards,