AAA Auto Salvage, Inc. 27263

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Jason LOVE Downey

Excellent prices.Excellent staff.Very professional will definitely recommend

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Gerardo Benavides

If i could avoid coming here would. But the inventory they keep and me being a mechanic makes it inevitable. These people EVERY SINGLE TIME do not want to help you. They make you feel so unwelcomed no matter how good of an atitude you come with it will not rub off. I never play the racism card but if you aren’t a lighter complexion(white) then just know you’ll be stared down the whole time. Its like this EVERY SINGLE TIME BY THE WAY. GREAT INVENTORY BUT KEEP YOUR FEELINGS AND SMILE TO YOURSELF.

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Sondra Coggins

AAA has always been the best place to go for anything I’ve needed. Not sure if I just get lucky, or if they just have the best inventory, but I’ve never had to go anywhere else for parts. Super reasonable price! Friendly, helpful and the front lobby area is always filled with customers when I go in. Highly recommend.

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K

BEST place around!! And your definitely get your money worth 😊 and the staff is very friendly and understanding! 😊 I will be returning!

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J. G.

Pretty good. Helpful people up front

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david teixeira

Called for a use part and they had it. The guy stated if I got there no later than 430 he would give me the part. Which was what I did. Then while I was waiting i asked about a second part and he sent me outside to the guy removing the part to ask him about it. Well when I did that part remover guy had an attitude and stated if I wanted me part today I needed to leave him alone because he only had 30 mins to remove the part so needless to say I didn't get the second part. So then I took the used part I got home and it didn't work. Had it tested and tested bad. Went the following week to get an exchange which they stated they would do that over the phone. . Upon arrival the guy gives the money back. I asked about getting a second used part and he stated if I wanted to remove it then I could but it wasn't worth their time for a second time. Mind you I drove 40 mins, twice now to get this part....why didn't he state that on the phone. Just bad business would probably never go back here.

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AHSGRAD

Had what I needed and they picked the part for me...great service

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ABDUL ABDULL (classic auto sales)

I drove 2 hours to get a transmission for 13 accord v6, I called them few times to make sure the right transmission is ready to go when I get there. When I got there the transmission was ready to load up i got the transmission drove back to Va I drop the transmission off at the shop calls me back says is the wrong transmission. I call the AAA auto parts talk to the owner I hope he was the “owner” he said he was the owner of the AAA. He was very rude idk how is he the owner he’s no help at all he’s not willing to be professional to help customers is very rude very dishonest. Honestly, if I can put a zero stars for this business, I don’t know if this is a business or or what, because they are very disgusting people to work with very unprofessional. I will call BBB and follow a report as well

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Fernando Rendon

Doing business with them for over 15 years and never had a problem. Since new parts fail, a used part can do it more. If something happens they solve without so many questions. Dwayne is always helpful and if they don't have the part I'm looking for He tells me where I can find it. I highly recommend it.

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Pat Mullis

Wonderful experience. The guys were very accommodating. Called in the morning. Told them I would be there during my lunch hour to pick it up. They had it off the other car waiting for me at the front desk. I just needed to pay for it. Saved me a few $100 vs. brand new.

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Tammy Duggins

These guys are great! Friendly and outstanding service!

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Chris Huffman

Looking for a universal 12 volt trailer brake controller and guy that answered was rude and said we don't have one. After many recommendations that they have plenty throughout the yard, guy just didn't want to help.

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Barry Kirkman

Great deals here

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BluPhoenix

Very rude people, very unprofessional, only had 1 item out of the 6 times I went there, would not recommend to people

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55-17 Wake Forest

Called in to purchase a rim. They have it. Dewayne acted like I've given him a hard time over many occasions (1st time calling and last) all I needed was to know who to call with a credit card number. Instead was put on hold for 8 mins which seemed like it was on punishment and he's getting aggravated because of some invoice he is not able/willing to print. OK. Even after waiting on the hold and being treated like I've caused him all the problems. I'm just told in to fax in whatever and he will do something then i got hung up on. Thx Guys! I'll go elsewhere!

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Derrick Bennett

Very rude, each time I been there, told me to go to the back of the lot to find what I was looking for each time. If that ain't some redneck stuff to say to a customer. Crazy part is, each Time I asked for what I was looking for, there was vehicles beside the highway in the fence in plain view. I want be going back, again.

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Andria Turner

Bought a brand new item, and was told I could not get a refund. They stated a sign was in the office, but it's not very visible. It's not printed on the receipt. The lady wasn't very friendly over the phone either. I won't be returning and will not recommend them to anyone. Most new parts come with some warranty, they have no warranty and no return policy!!!

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JNM AUTO

Poor customer service, Dwaine was rude and not professional. Drove over an hour to get a door just to see that the door had damage that Dwaine never mention.....and the worse part of it is that his attitude showed he did not cared that he wasted someone's time. will never work with them again.

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Brandon Hedrick

This is a good place to get salvage parts. The day I went I got a bumper support for a Honda civic. Bought it for a good price. Was a easy transaction. Be warned this is North Carolina and we have red mud. That lot has plenty of red mud. So if you can don't plan to go after a big rainstorm.

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jazmine benton

I purchased a 17 Inch Dodge rim from AAA Auto Salvage...the customer service was terrible!!!...NOBODY helped me with putting the rim in my car. It was four men at the location at the time and I asked for help and neither one of the four men would help me, the one gentleman I asked told me I can roll the rim out to my car. they all watch me struggle with putting the rim in my car. very disappointed... You would have thought they would help a woman with this task.. Disappointed!!!

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fuzztop94

My son and I got there a little bit early so we were going to wait. As we got back in the truck the man open the door and ask what we needed. I told him a power steering pump for a 2009 Honda Element he had us to come in and he and he took us to a Honda Element but someone had already taken the it. As we were going back up he found one for a CRV that was exactly the same. We bought it at I believe to be a good deal. It's put on now working great would recommend.

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Dano Pressley

Great group of guys to deal with. Always able to get great quality used parts from AAA!!! Hotrides & Coolcars will continue to depend on them for high quality used parts. Needed a headlight harness today and they had it on hand!

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Aerial Platforms

Not a place to buy a transmission, transfer case or engine. All the above mentioned parts are located on the ground out in a mud pit and elements. We bought a transmission for a Jeep Cherokee that had pounds of red clay in the tail shaft. Called to ask about it and they were not as nice as they had been in the sales part of our interaction. They were very nice when we came in but mentioned an issue and you see the true colors come shining through. I would not recommend this establishment to anyone in the future.

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Stevan Baker

Bought 2 "Real" Spare tires here, Got a smokin Deal. The place is an "OL Timey" junkyard...a real dump....But the prices were great and they were nice as pie. RECCOMEND UPDATED REVEW....Came back again 4 years later...needed another tire. I got there at 9 minutes till 5. The guy behind the counter said they probably wouldn't be able to get me a tire today and told one of his guys [a really big tall fellow] to see if they had on in the back room. Well he and one other guy didn't care what time it was...they grabbed a jack [a floor jack, he threw it over his shoulder ] and an impact, hustled out to the yard and yanked a tire off a car for me. What great customer service. Rim had a nice tire on it as well.

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Neil Jones

I was interested in purchasing an engine for my Mini Cooper for $1,300 and sent them a question through their website and later emailed them and 4 days later still no response. Glad they didn't because after reading the bad reviews hidden below and how they sold a bad engine to someone, I'm glad they didn't respond. Seems to be a shady place especially that they don't say anything about any warranty on their website. Every single salvage yard's website I visited had the warranty information on their website. I wouldn't trust those guys for a $10 purchase

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Chris Goflin

Absolutely great place if they don't have what you need they'll actually call around and find out where you can get it. Great group of guys here highly recommend.

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G M

I've been a mechanic for approximately 10 years. Usually when calling a used parts store, they will tell you if the part is still on a vehicle, or if it has been pulled and is ready on the shelf. I called looking for an AC compressor for a Lexus, was told that it was on the shelf and ready to go. After driving 45 minutes to pick up the part, I am escorted into the back room to match my old part up to theirs. They literally store their most of their AC compressors (and other parts) right on the floor. He essentially tells me it should have 389 written on it implying I am to help literally dig through a pile of compressors right on the floor. Welp, after 8-10 minutes of literally sifting through compressors mixed with steering wheels, ignition coils, and other random parts... No luck. Just a quick *I'm sorry, we don't have it*. If this place stores parts in such an unprofessional manor, the minimum they can do is disclose this or do hard checks for parts when a customer calls. Customers should not be expected to find their own parts, since this is not a U-Pull it type of yard.

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Andrew Embly

Needed to get a battery for my PT cruiser last minute. price was fantastic and service was amazing. They even stayed after close to install it for me. A+ service

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Tricia Rutenberg

Great. I'm a older woman & I got the part needed 4 my mom's Jeep. Guys were easy to talk to & follow how 2 get part needed. Ms Rutenberg

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Jason White

Gave bad part and refused to give refund or another good part. Would not recommend