Gates are locked no one answers the phone or responds back to voicemail, drove all the way there during business hours for absolutely nothing

The owner Steve is a rude, cheap sandbagger that will waste your time and will never contact you back. This business is ran by a man with poor business principles and if you look at previous reviews you will see a trend with the exact same issues. It's 2020, simple communication is easier than ever. If you value your time don't do business with Steve Bourini.

The people at AAA Auto Salvage INC were great to me. The owner Steve is one of the best men you will ever meet. Real genuine man.

We had the pleasure to work with the owner Steve Bourini on parts we needed for my son's vehicle. The service was impeccable and not only did we obtain the parts we were looking for a a very great price, he provided miscellaneous parts at not cost to even include a privacy screen ($250.00)value which mounts in the cargo area. We were highly impressed with their knowledge and can do attitude. I highly recommend people anywhere, particularly in the middle TN area reach out to them first for used/salvage parts they may need for their vehicle.

Be careful buying from this company. You can not get a refund on a part if the one they sell you doesn't work...especially if electrical. They sold me a throttle body they told my mechanic was "guaranteed to work". It didn't. When I tried to return it for a refund, they pointed to a sign that says" no refunds" claiming it was electrical. The part was not electrical. They need to be clear with customers that they do not give refunds no matter what their receipt says and be honest that they do not guarantee anything. Buyer Beware.

They are a great place to buy a car or truck. They have good deals. They are very friendly folks that own it and run it. Go see them. My grandson got a very dependable used car.

WARNING: Extremely rude! Take your business elsewhere.A friend of mine picked up running boards for a vehicle which the owner of the business "guaranteed 100%" to fit. The parts he gave her originally DID NOT FIT. I went back down to the Salvage yard with her and we walked in the door and the owner or none of the workers acknowledged we were even there. We waited for around 30 minutes and he finally came out. I explained to him that it was an incorrect part and he proceeded to tell me I was in the wrong and that I was trying to put it in the wrong place. He told me the running boards mounted to the pinch welds. The ORIGINAL running boards bolted to the frame of the vehicle. He got extremely angry and told us he wasn't wasting anymore of HIS time and told his workers to "get the stuff". One of his workers looked sad. I'd hate to work for this man. If I could give this place ZERO stars, I WOULD.

Just wow...we live in the upper Midwest and ordered an engine from Steve here at this facility. They sent us a bad motor, we get it, it's a junk yard, there will be bad parts. We are a shop, therefore, before putting the motor into the vehicle, we inspect it to make sure that everything is going to be good. Well, it's not, the same thing that was wrong with the other motor is the same problem that they sent us. Fine, just take back your motor and give us our money back, done deal. We are from out of state...they already charged us, nothing more we can do, but be courteous about the situation. At the end of day, we need to get our job done.Instead, I get this semi racial spill about "where are you from" "orignally?" "You sound like my neighbor." I grew up in California, there is nothing wrong with my accent. He then pretends to resolve the problem but really just questions ridiculous things like where is the front pulley and flywheel, he calls these things "internal" to the engine. It is not. The motor was $565, not a major dent in our shop's budget to be ripped off, but gave these guys an opportunity to rectify the problem professionally. But you will be hearing our bank about selling us a bad motor, they will refund our money and we will keep the engine. Don't know what we do with it, scrap metal prices are way down. We feel bad for who ever needs to buy stuff locally from these guys. STAY AWAY.

These people are real jerks. Three business days later my car still hadn't been picked up, when I called to inquire I got HOLLERED AT, told they were "backed up two weeks" & the owner's husband cancelled my order. Take your $ elsewhere.

They are a joke. do not buy from them. I was going to get a transmission from them.Well maybe it was miss communication and I accept that but Nancy told me I was getting a transmission with 6 months or 1 year warranty but I thought it would be rebuilt with that long of a warranty.Anyways then Nancy called me back and said I was a liar. What kind of business is this.They are rude both Nancy and Steve these people need to go back to school and learn how to do business or even learn how to talk to people.